8.6
Very Good
From 838 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

8.6

Traveler Reviews Caption BY Hyatt Beale Street Memphis

Number of reviews per page
20
40
Top reviews
Kathie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and it was a friendly clean place. Loved the decor
Amber
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was super helpful and kind! Sheets and room were also very clean, hotel was overall a really cool space. And quiet. It was a little weird because Hyatt Caption has now merged with Hyatt Centric, so you essentially have to check in at Centric and walk to the Caption side. There was a really great sitting space and a bar on the Caption side but it (bar) was not in operation. You have to go to the Centric side. The hotels are adjoining, so not a huge deal. But there were specific reasons why I chose to stay at Caption and not Centric. That said, it’s within a short walking distance from Beale Street, a handful of restaurants, and a coffee/bagel/pastry shop (Hive) nearby.
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donnesha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I didn’t like the parking garage but luckily my car was safe and secured only cost a few bucks loved the location I had the corner room on the 9th floor quiet and soothing we had to extend our stay because of how nice and convenient this hotel was
donnesha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location everything is pretty much walking distance you will have to park across the street which unfortunately cost a couple dollars per day this hotel also provides valet for about 35 Bucks per day overall staff is nice rooms clean I got the corner room for my husband and I it was a very nice stay we actually ended up extended our stay and oh don’t forget to check out the roof top bar it’s amazing as well especially at night
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Christine
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The stay was great was really close to where we wanted to be and were able to walk to get dinner
Cynesha
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This property is awesome it’s very clean I’ll rate it a 9/10 and the view is amazing in the morning and night I love the balcony setup it’s amazing.
Wendell
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

People were very nice !!
nick
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fun place. Great location. Friendly staff,
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very pleased with our stay, room was clean & staff were very pleasant
Teresha
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful experience. Great location for food and fun.
Rhonna
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice property - close to Beale st. In fortunately we didn’t arrive til late and left at check out next day so we were not able to enjoy amenities. But think we would have enjoyed the amenities by looks of them/ pool, dining etc.
Isaiah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel staff was friendly & very helpful
lawrence
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wife had to have emergency surgery so i had to stay at hotel near hospital. I know there is no refund policy but come on.
Kyra
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel was a block from Beal Street. Nice pool and lounge. I would definitely stay again.
James Dennison
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Strangely off putting hotel. Newer hotel where some things did not work. It is downtown. Not worth it unless you have to be downtown.
Sally
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Our room had a perfect view of the Arkansas Bridge and the Mississippi River. The bridge had a lovely light display each night and fireworks two of the three days we stayed there.
Ernestine
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place
Craig
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location
Angelica
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great all way around no complaints..
Harold
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The corner room was great. Convenient to Beale st and the Orpheum
Number of reviews per page
20
40