8.0
Very Good
From 369 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.4

Traveler Reviews Hotel HO Merida

Number of reviews per page
20
40
Top reviews
Francisco
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very well located.
Alexandra
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel Ho is a very pretty hotel. The rooms are basic but clean and comfortable. The pool was a super addition to my 3 night stay. Also, being able to have breakfast there at the hotel in the courtyard especially if you are headed out on an early excursion. Armando really stood out to me as a very pleasant, dedicated employee. Thanks for the great stay!
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Pamela
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The girl that checked us in English speaking was wonderful on the Friday afternoon , the girl on desk Saturday morning was very rude and lacking people skills, I would never stay there again , the bed was extremely hard like sleeping on a bed of cement, was not a pleasant experience at all, as far as I’m concerned there was just the one girl that was great the rest need to go to classes on how to treat people
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Maria Consuelo
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Toom to basic. Need to have more love..
Nicole
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very quaint boutique hotel. Very inexpensive breakfast. Great parking. Lovely courtyard and small pool area with lounge chairs. Rooms on smallish side but had everything you needed. No glasses, faceclothes or hair dryer. Had a musty odour. But really enjoyed our stay. So close to grand plaza and san Bernito market.
Hans
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean and quiet. We were located in the back near the pool, a perfect location. Nice off street parking.
Jennifer
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very dark. They need another light in there. The bathroom didn't have much hot water, which in all fairness isn't that uncommon for Mexico. And there was no shower curtain so water got on the floor. Also, found a few hairs in the bed. The courtyard was pretty and the front desk girl was very nice. We stayed one night and I think it's fine for a one night stay.
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Kevin
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Really helpful staff
CYRIL
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very nice staff. Room was clean, but could use some TLC - bathroom fixtures in rusted, busted condition. Main issue was that they not only did not offer a room upgrade (there were plenty available) or the 1 free beverage per stay as an Expedia platinum member at a VIP access hotel, but they didn't even put me in the premium room I paid for.... I tried to inquire at the front desk, and they were very nice, but they didn't understand even though I showed them the pictures and the reservation. Oh well, I paid an extra $50 for a premium room that I didn't get, and I wasn't offered the available perks for a VIP access hotel, but otherwise it was a good stay. I will, however, explore other options on my next visit.
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Francisco
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

👍
Maribel
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

La Mejor Atencion con exelente ubicación
Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We enjoyed our stay, the Hotel is so close to the Cathedral, the park, food and caffes , and the girl and young man who helped us were so nice and welcoming, I didn’t get their names but was on Sunday 26 when we arrived.
Jose
icon-Business
Business
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Ok , but the bathroom was leaking since day 1 I reported and never fix it
Scarlet
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room was very simple and everything seemed fragile. The mattress was too firm and there was no hair dryer or iron.
Armando
icon-with Partner
with Partner
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Needs a lot of updates. Beds are hard, no shelves for toiletries in shower. Old furniture.
Michael Alan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

It was ok.
jose
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff been rude
Olivier
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Excellent stay
Camilo
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The new rooms are very comfortable and had a minimalist touch. The bed is high quality and AC works perfectly and it is silent. Staff is very friendly and open to accommodate.
Silvia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The área was good and the kitchen lady
Number of reviews per page
20
40