9.0
Exceptional
From 78 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Traveler Reviews Hotel de Cielo

Number of reviews per page
20
40
Top reviews
Theodorus
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing views overlooking the Andes. Great staff, excellent food in the restaurant.
Kieran
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Outstanding service everywhere. Evening meals with different chefs provided excellent quality. All of the serving staff were amazing. They even prepared an early breakfast for us as our flight was early in the morning
Juan Pablo
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Un hotel para influencers . Lodge con poco mantenimiento. Staff poco preparado y un servicio que deja mucho que desear. El lugar es muy lindo con vistas preciosas, pero necesitan personal y calidad de servicio. La cena con chef fue espectacular!!
Marcus
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

In the service industry things can you wrong but it’s how you recover and make the customer 100% satisfied. The weather was very bad when we checked into Cielo. We were warmly greeted with hot coffee and tea before our room was ready. There were a couple of issues with our room as a result of the weather. Nobody’s fault. Hotel Cielo and management addressed the issue immediately and provided us options. The views from their loft are spectacular and I’m sure ona clear day, the views of the Andes are incredible. We would love to go back to Cielo on our next trip. Thank you Cielo team - your kindness was greatly appreciated
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Luis
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Romantic escape. The road to the property is a bumpy one but, other than that, everything was excellent.
Jaime
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

N/A
Alex
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

This hotel is an escape into the Andes mountains. Absolutely beautiful lodging and property. The customer service is friendly and comprehensive. The dinner was one of the best I had on my trip to Argentina and the breakfast was also excellent. Although it is a bit of a hike to get to. It’s so worth it.
William
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Hotel De Cielo is a wonderful property. At the foot of the Andes mountains it offers amazing views, My wife and I booked it because we were heading into the mountains the following day. We, however, were completely unprepared. We didn't have any food for the night because we had counted on finding something nearby. When we got to Hotel de Cielo we found that their kitchen was closed for lunch (their regularly scheduled day off). The staff quickly jumped into action and prepared us a meal and gave us a bottle of wine. It was awesome. Our accommodation was beautiful. The night sky was beautiful and we met several world travelers like ourselves and we had an interesting conversation around dinner. Exceptional place and people.
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Eric
icon-with Partner
with Partner
8.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

The location offers a spectacular view of the Andes. At night, the stars are bright. The staff is friendly. Breakfast is modest, but perfectly fine. Dinners are prepared expertly on the Argentine grill, and provide a communal spirit among the guests. But being in the middle of nature comes with certain challenges. Depending on the direction one comes from, the last 15km or 30km are unlit gravel roads. This can be dangerous if you arrive at night, it happens to be raining, you rented an underpowered car, or a combination of all of these. The property is only a few years old, but it is already showing its age due to the harshness of the local conditions. In our case, the shower went unpredictably from cold to hot to cold again. Only the rainshower worked, not the handshower. Drainage was slow. Other arriving guests were waiting to see whether they could get another room or they would be leaving, because of worse plumbing issues. There were other minor issues. For example, a defective skylight curtain in the bedroom could have easily been fixed professionally in less than an hour. Instead, the curtain was fixed with a cable tie. As a result, the skylight providing a view of the stars from the bed was useless. These issues notwithstanding, we had a great time. For the nightly price, however, we normally expect a greater attention to details.
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SANTIAGO
icon-with Partner
with Partner
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Amazing place. Breathtaking views. Highly recommended. Piping hot water and strong water pressure. Comfortable bed. Spacious loft.
Kayo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

This property sits in this wonderful location with gorgeous view, but you need to drive good few kilo meters both ways in dirt road. Also only option for the dinner around the area is at the hotel. So be ready to eat at the hotel every night. Also even though it says they have laundry service but they will offer you to take your laundry to the town and finish it there so it is not very convenient, and their pool is also not cleaned so you may not be able to swim. But other than that, staff are super friendly, space is clean and sleek, view is breathtaking and fun to gather the table wit other travelers, we enjoyed our stay.
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Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Incredibly Beautiful Property. Peaceful serene location. A bit difficult to get too but worth every moment. You will not regret staying here.
janise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Peace of heaven in the Andes
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Great staff and accommodations. The views of the mountain range are as good as can be anywhere in the world. The dinner is top quality. I will surely return soon.
Alayna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

The best thing about this hotel is the view! Amazing views of the mountains and it’s a very tranquil setting. However, it’s very secluded and it’s not very close to many things. You definitely need to rent a car if you stay here and want to do things off the property. The staff was friendly but it was hard to communicate with them. We speak some Spanish and we stayed at several hotels during our trip to Argentina and this was the only hotel that we had the most challenge with communication and the language barrier. The communal “family dinners” each night were a really nice experience and the food was great! The main building of the hotel property was nicely designed but it felt like the guest houses/rooms were unfinished. Our room had some exposed power outlet wires and stuff. The rooms were also not very clean. There were ants on our floor because it seemed that crumbs from the previous guests weren’t vacuumed. It felt like they might be understaffed or maybe just don’t pay attention to the small details that make a difference.
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Camila
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Everything was perfect! Incredible to disconnect and have a very relaxing peaceful days. The views are breathtaking.
maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

Stayed in Hotel de Cielo for two nights with my boyfriend! Had the most amazing experience! Marcos and his staff went above and beyond to make us feel comfortable and happy! Amazing food and drinks! We will definitely go back!
Bernardo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

O hotel é muito bom em um local maravilhoso, com excelente atendimento Recomendo muito
betinho
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Quarto excelente, atendimento extraordinário todos os funcionários super solicitos, sem falar na paisagem maravilhosa da janela do quarto.
Marco Aurelio
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Estadia excelente.
Number of reviews per page
20
40