9.0
Exceptional
From 106 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.2

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Traveler Reviews The West Bay Hotel

Number of reviews per page
20
40
Top reviews
Ian
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very comfortable large bed in the Tally Ho room plus a great breakfast
Tanya
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The bed was extremely comfortable and was the best part of the room. The amenities were nice and the room was as depicted in the photos. The welcome was pleasant but cooled somewhat once they realised we’d booked through Hotels.com. We were told we wouldn’t get breakfast because of it. That’s fine but perhaps phrase it as “so that’s room only tonight” instead. Noise carries throughout. Whilst we couldn’t hear the noise directly from the pub, we could hear the conversation of people on our floor and the floors creaking throughout the night when people moved around. It wasn’t too bad but the discomfort caused would be subject to the behaviours of your fellow guests when you stay. The most disappointing aspect was the bathroom. Looks fine but function was poor. The shower was lukewarm, the toilet was fickle and required extra attention and the tap over the vanity was too short resulting in water over the bench top instead of on your hands, etc. Overall, the stay was satisfactory for the one night because the bed was so good.
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Martha
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Lovely spot. Nicely decorated room. Friendly service. Coffee machine didnt work.
Fiona
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Had a lovely stay, room was really lovely, everything was catered for although could have done with some instructions for the TV !! Breakfast was excellent and all the staff were very friendly. Would definitely stay again.
Verified traveler
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Breakfast was also awesome. Superb.
Derek
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Had a brilliant stay at the hotel ,service was excellent,the room was lovely overall I would recommend to all, I will be rebooking again very soon,thankyou.
Bridget
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great location. Modern and tastefully decorated. Large room and big bathroom. Delicious breakfast. Pets allowed.
Jon-Peter
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The Gold Room was excellent - plenty of space, two bay windows looking at the beach, three beds, and a large modern bathroom.
Rob
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Fantastic hotel. Very friendly staff, welcoming and genuine, happy to help. Great food, quality ingredients and good menu. Local beers on tap, good range of drinks. Modern spacious room. Well located for the beach and marina. Free parking with plenty of space.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The room was very spacious and clean. Good range of high quality amenities in the room. Staff very friendly and attentive. Free parking provided and free breakfast with a good selection and high quality. However, it was a suprise at check out that drinks (coffee & juice) were not included in the free breakfast! Sort of put a damper on what would have been a lovely stay. Would have been useful to be told this before we ordered.
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Beth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

A lovely small well-run hotel very comfortable room fantastic breakfast a short walk to the beach West Bay great dramatic cliffs great swimming
Jeff
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Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

A great stay in a good sized room at the West Bay Hotel. The food was lovely but the highlight was the team there, who were so friendly and helpful.
Martin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Just a one night stopover but we were made very welcome and the beds (large double and sofa bed) were extremely comfortable. Free parking right opposite. A fab Full English breakfast, we didn’t need any lunch later. Would like to have returned but they were fully booked on our required date. Thoroughly recommend.
Natalie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

We stayed for one night. Room was nicely decorated and very comfortable. Some nice touches like local toiletries, a family board game and a coffee machine. Staff were really helpful. Lots of lovely choices for breakfast. Everything was cooked beautifully and excellent quality ingredients used.
Alan
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The welcome was great the food superb. We will definitely be back
Penelope
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Staff were welcoming and friendly. Room was clean and comfortable and very roomy. Very dog friendly and good selection of beer and Cider at the bar. We booked in for an evening meal and food was great and place was busy with a good atmosphere. Breakfast was wonderful too. Loved our first visit to West Bay and will be back! Just a short distance to the beach from the hotel and plenty to do and see!
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Julie
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Lovely stay, great service nice local ales too
Michaela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Lovely hotel, so close to the beach, we will be back
Terance
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Had a wonderful time at the hotel the owners made us feel as if we were at home. Staff were excellent throughout the 4 days we spent there . We ate fantastic breakfast at the hotel each morning and was lovely and tasty we ate in the hotel restaurant twice for evening meal which was delicious and large portions. I would recommend the hotel to anyone as it is steps awayfromthe beach. The car park was steps away from the front of the hotel.
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joanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

We had a wonderful stay. The facilitys at the west bay hotel are great the room included a coffee machaine , kettle , clean towels and dressing gowns. The shower was powerful and big. It was clean , family friendly and breakfast was top quailty with lots of options. Me and my family will be staying again in the future. Thankyou for providing quailty service!
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