Overall Ratings & Reviews Virginia House by City Living London

The property is in very poor condition. It was extremely dirty - hair and dust everywhere. Bathroom was extremely humid. They said theyd send someone to clean and they did not. Terrible.

Staircase very unsafe

Loved our stay here. Communication on check-in was clear. The property was in a perfect location, just 1 block from The British Museum. 2 train stops nearby. The unit was very clean, modern and very quiet. It is a 3rd floor walk up with no elevator, so you must be prepared to walk the steps. The beds were big and comfortable. We would definitely recommend!

Excellent place for family of four with two teenage children. They each had their own bedroom and having 2 bathrooms was great. Very clean, comfortable, and a convenient location. No AC, but the windows open and there are plenty of fans, so we were very comfortable. Very friendly communications from the staff who made sure we had everything we needed.

The property was good, perhaps a little overpriced for the facilities but it wouldn’t put us off staying here again. We chose this property specifically for being in an area we know and trust

Really enjoyed the space of the three bedroom flat! Felt homey! Very clean and in a great location. Though the beds were not the most comfortable and the toilet in the one bedroom made a high pitched noise often. The stairs were tough being we were on the third floor, a lift would have been helpful. Had a great holiday!

This was a little gem, centrally located property close to everything!! We walked almost everywhere, getting anywhere within 50 minutes or 15-20 via the tube. So easy and convenient!! Make sure to have your check in email prior to arriving, as stated there is no one on site for check in. The flat had all the amenities needed, all in working order. There is not centralized air conditioning in the building, but there were two fans to help cool and move the air around. The staff was responsive, we did have a question or two and got a prompt reply or help. We were also able to get an 11am check out, which was wonderful. The size of the flat was just perfect for two people, plenty of room to enjoy the space - so much better than a hotel. We really enjoyed our stay, thank you!!!

We could not get a hold of the property when we were having issues with the check in process, or when there were issues at the property. The toilet made this loud screeching noise for hours after flushing that would wake us up when someone used it during the night. Our room was also a fourth floor walk up, which was not mentioned in the listing and extremely difficult with luggage. Very unpleasant stay, would not recommend!

Virginia House apartments were well appointed, clean and modern. We had an extended stay so needed additional toiletries part way though our stay, which we requested and received the next day. They were very accommodating by allowing us to enter a couple of hours before check-in once the cleaning had been completed as we had arrived early from Australia. It's an easy walk Covent Garden, the Thames River and the West End for theatre shows. Also, the Museum bus stop is less than a minute away so very easy to get anywhere on a London bus. Thoroughly recommended!

Great location for walking to Seven Dials, SOHO, West End without all the crowds or noise. Two tube stations close. Good communication and responsiveness. Easy to work with, no surprises.

Location was great but there are no lifts, so going up 3 or 4 flights of steep stairs was tough with heavy luggage.

we stayed for 7 nghts, the apartment was great, only if you could provide extra sets of linen & towels

Amazing property close to a tube station and a grocery store and in a quiet area.

The stairs were rough. Especially after a long day of sightseeing, we really didn't want to climb the stairs. Very steep and narrow. Overall a great place. Roomy and the beds were very comfortable.

This is a great location, near two tube stations, and just south of the British Museum. It is also walkable to Covent Garden and Soho to the south. Lots of good restaurants nearby - esp Chinese and Japanese. Our flat (6) was on the third floor up some steep steps so not one for people with mobility issues. The flat was clean and well equipped, with everything you might need. We had a couple of queries which were dealt with promptly. There is a bit of street noise as it is in central London but nothing too awful. One thing that would help would be advice on how to use microwave, oven and TV. We are not luddites but they all needed a bit of playing with before we could get them to work. A sheet with clear instructions would be helpful. Also the extraction fan in the bathroom does not work so that needs fixing. But overall a great stay. Thanks!

Super central in London and so close to the theatres too! Clean and quiet property. Only thing to be aware of is there is no lift access.

Location was great, walking distance to everywhere. Flat was clean, had everything as advertised except for AC. There was no AC only a fan, luckily the weather was perfect during last week of August. We had the windows opened which made it a bit noisy.

Muy buena ubicación

Meget bra beliggenhet med gåavstand til mange attraksjoner. Noen få minutters gange til Tottenham court road underground. Greil leilighet som inneholder det man trenger. Varmtvann funket ikle ved ankomst men dette ble ordnet raskt. God kommunikasjon. Trang trappegang opp til tredje etasje som vår leilighet var i men dette er normalt i London på denne type leilighet.

Perfect location. Nice apartment. Bed could do with an update. No elevator.