Overall Ratings & Reviews Rosie Garden Mang Den

What a great experience coming here... the receptionist is super nice and friendly ❤️❤️❤️❤️ I will definitely come back

I'm really dissatisfied with the quality of service: I booked 2 weeks in advance and paid, I checked in late because the weather was very bad and rained for a long time along the way, but I had informed the Receptionist in advance. And ask for help if you're late. I arrived at 12pm but didn't see the Receptionist, instead there was another person who didn't know anything about my booking information, and said I was sleeping temporarily in another room which was considered more VIP. Because I'm cold and tired, I'm okay with it tomorrow. The next morning, I met the Receptionist and asked to change rooms because the room I was in was not the same as the picture I booked. The Receptionist explained with a rather strange reason that because she was late, her room was rented to someone else. Oh, that's funny... I've already paid the money without a cancellation order, how dare I rent it to someone else without notifying me first? Not only that, they still led me around to choose another room without resolving to return the room to me. In the end, I had to say frankly that I couldn't let it go anymore because of the lack of respect for customers