9.1
Exceptional
From 49 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.1

Meal

8.6

Location

9.0

Service and Facilites

9.2

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Traveler Reviews Grand Lagoi Hotel by Willson

Number of reviews per page
20
40
Customer reviews
Januari S.
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Leisure
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10.0
/10
Reviewed 17 week(s) ago
Clean comfortable bed Delicious breakfast food Beautiful swimming pool above
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E***a
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10.0
/10
Reviewed 17 week(s) ago
The service is very good, the staff are friendly. Cool.
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1 people find it helpful
M***l
icon-origin-TRAVELOKA
9.0
/10
Reviewed 26 week(s) ago
the breakfast is not good the facilities have been greatly reduced including the fitness equipment
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N***r
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Leisure
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8.4
/10
Reviewed 39 week(s) ago
Everything so so only. Not like wow. Cleanliness of room not everything perfect. Got some blood stain during check in. But for their services is tip top, staff so friendly, dining room service the best, request simple deco for birthday make me welcome to this hotel.
1 people find it helpful
E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Comfortable hotel. Near the beach. Friendly staff, fast check-in and check-out process. The hotel location is very beautiful near the lake. The room is okay, clean and fragrant. There is a balcony. The swimming pool is clean. Delicious breakfast.
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Mohamad I.
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9.7
/10
Reviewed 66 week(s) ago
Staffs were great at welcoming guest. Room as expected. Clean and spacious. Overall everything 's great.
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A***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 69 week(s) ago
Staff hotel ramah ramah. Kebersihan hotel sangat bagus.
1 people find it helpful
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 69 week(s) ago
Enak untuk berlibur bersama keluarga 😍🥰.
1 people find it helpful
Mohsin M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 73 week(s) ago
The location is fantastic, the view of scenery is beautiful. One side lake, other side sea and all around green. I love it. Only we face issue in food. Breakfast was good but restaurant food was just OK. We are from Pakistan and we consider Pak/Indian food, may be that is the reason.
2 people find it helpful
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Suprianto
icon-origin-TRAVELOKA
7.0
/10
Reviewed 118 week(s) ago
Hotelnya sangat baik dan memuaskan
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Zarmanis
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8.5
/10
Reviewed 122 week(s) ago
Calm atmosphere. It's very nice to stay there.
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2 people find it helpful
Accommodation's Reply
31 Mar 2023
Thanks for your comment Zarmanis Alfian! Looks like you had a great experience staying at Grand Lagoi Hotel and enjoying the peaceful atmosphere. We hope that your experience will become a beautiful memory and will motivate you to return to our hotel in the future. Thank you, Siti-Marcomm.
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Rumiris L. R. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 124 week(s) ago
Keluarga saya puas dengan pelayanan di sini, staff hotel ramah dan sopan, letaknya juga dekat dengan pantai dan tempat berburu kuliner di siang dan malam hari.
1 people find it helpful
Accommodation's Reply
31 Mar 2023
Helo Rumiris Lestari Rita Silalahi, Very pleased to hear that your family was satisfied with the services at Grand Lagoi Hotel by Willson. The friendliness and courtesy of the hotel staff is very important to provide a pleasant experience while staying at the hotel. In addition, its location close to the beach and culinary places makes your experience even more complete and memorable. Thank you for sharing your experience and we hope you will be able to revisit Grand Lagoi Hotel by Willson in the future. Thank you, Siti-Marcomm.
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Denni B.
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8.5
/10
Reviewed 128 week(s) ago
Kamar cantik. Pelayanan ramah. Breakfast kurang variatif. Lingkungan nyaman.
1 people find it helpful
Agung N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 128 week(s) ago
The hotel is clean. The Grand Deluxe Room is very spacious. The breakfast food is delicious and the choices are varied. Prices are still affordable. The staff is also friendly and helpful.
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2 people find it helpful
Guest
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9.7
/10
Reviewed 130 week(s) ago
Bagus banget dan lingkungannya asri serta pantai indah.
2 people find it helpful
Yue J. Y.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 131 week(s) ago
Pros: - Staff were amazing and friendly, they will attend to you patiently and if they don't have the answer at the moment, they will always follow up. - It 's close to Lagoi Plaza (and the beach). That place is slowly opening up now, after tourists start trickling back in.- Bored of the beach? There 's a nice lake on the other side of the hotel. - The restaurant at the top is quite nice too. Dinner service can be a little slow when starting at 6pm, so go a little later or can enquire about booking first.- Free shuttle to and from ferry terminal. Cons: - TV selection of channels wasn't a lot. But then again people don't go Bintan just to watch TV, so expected. - WiFi can be slow at times.
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1 people find it helpful
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Septaria T. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 134 week(s) ago
Kamar sangat nyaman sesuai dengan review yang tertera. Kamar bersih, luas, dan nyaman sesuai untuk staycation bersama keluarga. Infinity pool nya bersih dan pemandangan dan pool sangat indah. Menu sarapan bervariatif dan rata-rata makanan enak.
+2
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Willy
icon-origin-TRAVELOKA
9.7
/10
Reviewed 135 week(s) ago
A great hotel with cozy and spacious room. But the surrounding is very quite. There are many closed stores. The wifi has to be fixed because it is very slow.
2 people find it helpful
Lin D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 138 week(s) ago
Hotel staffs are very friendly and helpful! The room is clean and spacious! Just next to the beach and if the plaza is open it will be fantastic. Nevertheless still an awesome hotel!
5 people find it helpful
Anindita C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 140 week(s) ago
Staycation 5 hari, setiap hari kamar selalu dibersihkan, bangunannya sesuai foto dan bagus banget. Makanan di restorannya juga enak. Kamar tipe deluxe (biasa) aja bagus banget, apalagi yang tipe tertinggi. Ada arena kolam renang, gym, spa dan fasilitas sepedaan keliling danau Lagoi Bay yang cantik. Nginep di sini gak menyesal. Satu kata, perfect.
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2 people find it helpful
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