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Explore Krakatau Kahai Beach Hotel

Traveloka (73)

7.8

Pleasant

From 73 reviews

Provided by travelers on

Cleanliness

7.4

Room Comfort

7.6

Meal

7.5

Location

7.6

Service and Facilites

7.7

People often mention about Krakatau Kahai Beach Hotel

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Activity Option (6)

Bathroom (6)

Ambiance (5)

Bedroom (5)

Variety (5)

Distance to City Center (4)

Surroundings (4)

Hotel Area (4)

Taste (3)

Staff Friendliness (2)

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Traveler Reviews Krakatau Kahai Beach Hotel

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Customer reviews

Didik K. K.

8.5

/10

Reviewed 2 week(s) ago

Comfortable… for families The room and terrace lights are not bright enough

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n***r

8.3

/10

Reviewed 3 week(s) ago

The staff is friendly and very accommodating. The facilities are spacious and complete, but they're not well maintained. The location is quite far from the main road. The beach is surrounded by coral reefs, so it's not suitable for playing with children. It's a good escape from the hustle and bustle of the city.

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Y***i

8.5

/10

Reviewed 9 week(s) ago

friendly hotel staff, cleanliness of hotel area is good😊

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M***i

10.0

/10

Reviewed 11 week(s) ago

The front view of the room is very beautiful and nice, directly to the beach and Mount Krakatoa.

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1 people find it helpful

S***i

Leisure

6.6

/10

Reviewed 16 week(s) ago

It's deserted, the pool is dirty and access to the beach and pool is not facilitated by the accommodation because it is too far to walk.

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3 people find it helpful

Sisi S.

5.6

/10

Reviewed 23 week(s) ago

There is wifi but there is no connection, and the signal is also difficult there, I didn't expect the toilet to be outside because there was no description in the app.

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3 people find it helpful

M***z

Leisure

5.0

/10

Reviewed 27 week(s) ago

This hotel is overpriced! It doesn't deserve to be called a resort, it's more like a guesthouse. There are no access facilities to water rides or the beach, it's the same as general visitors who are miles away. Regret staying here. Old building, with that price it really doesn't meet expectations.

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5 people find it helpful

a***s

Leisure

5.3

/10

Reviewed 35 week(s) ago

So sorry, a very unpleasant experience here. The room was damp, I got itchy and after checking it turned out to be bed mites. The TV didn't work. The toilet was damp. The playground was not well maintained. Most of the food was MSG. The taste was also lacking. The hotel staff was not friendly. So bad 🙏

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16 people find it helpful

H***i

8.2

/10

Reviewed 35 week(s) ago

Suitable for vacation and recreation with family

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7 people find it helpful

H***i

Leisure

8.8

/10

Reviewed 35 week(s) ago

Quiet place Tps needs maintenance in the water play area.

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5 people find it helpful

K***a

5.0

/10

Reviewed 52 week(s) ago

There is no vanity mirror, there is no breakfast for app users, the hot water is not optimal. Disappointed.

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7 people find it helpful

M***d

Leisure

6.2

/10

Reviewed 56 week(s) ago

It's a shame that the hotel has such a nice view and the views are so beautiful but it's not supported by a good manager and there's no update on the payment, it has to be cash, not qris or an EDC machine, it's not very difficult. The room was very, very unclean and gave the impression that it had not been taken care of, lots of small tenacious ants, even cockroaches, where I asked to clean it but it kept coming back. Please pay special attention to management.

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9 people find it helpful

Yahya B.

7.8

/10

Reviewed 61 week(s) ago

good, only visitors to Cengkudu Island are quiet

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1 people find it helpful

Accommodation's Reply

06 Jun 2024

Dear Sir. Yahya. Warm regards. We hope you and your family are always healthy, thank you for staying and taking the time to review our hotel. Noni Island is an island that has its own beauty. What is pleasing to the eye, currently, Noni Island still has no management from the relevant parties so not many people know the beauty of the island. In the future, hopefully it can develop even better. We await the arrival of you and your family on your next visit. Thank You. Best regards. Merti Junita. S&M. Best regards. Merti Junita. S&M

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D***a

5.0

/10

Reviewed 61 week(s) ago

It's expensive, it's not worth it like Oyo, then there are a lot of additional fees and so on. Don't come here again. The room isn't really bad, the floor is sticky, the room view is really bad, like Oyo, the price is almost 800, it's really not worth it.

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7 people find it helpful

Accommodation's Reply

06 Jun 2024

Dear Ms. Dita. Thank you for your willingness to take the time to complete the review of your visit to Krakatau Kahai Beach. We will clarify again regarding the additional fees the hotel is asking for additional fees because your stay exceeds the capacity of 4 adults. The type of room you ordered has a standard capacity of 2 adults and 2 children, and at check-in this has been explained by the front office staff, the hotel will ask for an additional fee in accordance with hotel policy. For deluxe type rooms, garden view rooms are not beach view and are stated when booking or reserving. In the future, our hotel will continue to improve to provide the best service. And started doing some renovations in several types of rooms. Thank you for the time you have given. We are waiting for your arrival on your next visit. Best Regards. Merti Junita. S&M

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Martin L.

9.4

/10

Reviewed 67 week(s) ago

Check in langsung 2 kamar, view bagus, service seluruh crew ramah, kamar lumayan luas. Pemandangan langsung samudra hindia dan anak krakatau. In syaa allah balik lagi kesini karena ga terlalu jauh dari bakahueni.

5 people find it helpful

Hery setiawan

6.7

/10

Reviewed 68 week(s) ago

WiFi tidak ada, pantai pasir putih tidak ada hanya View, pesanan makanan baru diantar 2 jam,

5 people find it helpful

niky a. W.

8.5

/10

Reviewed 68 week(s) ago

Terima kasih atas segala pelayanannya.

1 people find it helpful

HERIANTO K.

8.5

/10

Reviewed 90 week(s) ago

The rooms are good and the air conditioning is not cold enough and there is no mini fridge, nice view on the beach but unfortunately it is quite far to the beach.

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4 people find it helpful

Accommodation's Reply

17 Nov 2023

Dear Mr Herianto Kunawi. Warm regards. We wish you good health and smooth running in all matters. Thank you for taking the time to provide suggestions, input and criticism while at the Krakatau Kahai Beach Hotel. Hopefully in the future we can continue to improve to be even better, and provide the best service to all guests who stay or visit Krakatau Kahai Beach. We look forward to welcoming you and your family on your next visit. Thank You. Best regards. Merti Junita. Sales marketing.

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Fera S.

10.0

/10

Reviewed 101 week(s) ago

Hotel ini sangat pas untuk momen apapun, bulan madu, liburan bersama keluarga dan anak-anak, ini sudah kedua kalinya kami menginap di sini, karena sangat nyaman dan berkesan, pelayanannya sangat prima dan ramah, good its very good.

4 people find it helpful

Halimah S.

8.5

/10

Reviewed 109 week(s) ago

The place is suitable for families, safe, comfortable but unfortunately I hope that in the future it will always be kept clean 💜 See you again Kahai Beach.

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2 people find it helpful

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