The receptionist is a Muslim woman. The problem here is that when you check in during around 6pm to 7, you can not check in right away because she is still praying. It says on the window to check in through call or line, but on my case, I got no response as at that time, she was praying. I waited for like 30 mins before I can finally ge to my room- which has no pillows and the bed is freaking hard! I tried to call to ask for the pillows but then again-there was no answer. So I slept on a hard bed, without pillows. Was indeed a bad experience for me.