6.0
Pleasant
From 26 reviews
Provided by travelers on
Cleanliness

6.0

Room Comfort

6.0

Meal

6.2

Location

6.3

Service and Facilites

5.0

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Traveler Reviews Apartemen Transpark Bekasi by Fortune88

Number of reviews per page
20
40
Customer reviews
Ferdinandus B.
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4.8
/10
Reviewed 103 week(s) ago
Kapok sih sama agen apartment ini, jelas tidak akan balik lagi, pelayanannya buruk sekali, sudah booking dan bayar lalu chat admin lewat WA untuk check in malah dibilang penuh dan suruh pindah ke apartment lain yang sangat jauh, saya chat minta solusi malah seperti tidak peduli, balesnya lama sekali, ditelepon tidak berani diangkat, minimal diangkat dan berikan penjelasan yang baik dan benar, lalu sama sama cari solusi bukan malah diam saja, begitu dilaporin ke CS agen online baru ada respon positive, masa harus seperti itu dulu baru ada respon cepat dan mau tanggung jawab. Begitu sampai room kecewa sekali, serba tidak lengkap, sampah dan sprei kotor diletakkan di balkon, kartu akses pun tidak diberikan. Sangat tidak professional sekali.
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1 people find it helpful
Hafni S.
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5.1
/10
Reviewed 104 week(s) ago
Anyone, don't stay at this agency, it takes too long to respond, there's no friendliness, the fraudsters also the rooms don't match the ones in the pictures, the originals are really dirty, there's no table kitchen either, it's dirty, plus you have to add a deposit but the money isn't come back, scammer, Fortune88 is a scammer.
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2 people find it helpful
Salsabila M.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 105 week(s) ago
Admin slow response really. I confirmed what time I wanted to come, but when I arrived, it turned out that I still had to wait first and only then did I give the key. Request wifi password not given. The deposit also took a long time to be sent, you have to call first.
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1 people find it helpful
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Ahmad B.
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5.4
/10
Reviewed 105 week(s) ago
Deposit belum dikembalikan sampai sekarang di chat slow respon pokoknya kecewa banget dan ternyata tanya security ternyata agen tersebut sudah di blacklist karena banyak yang kecewa. Awal check in aja balasnya lama banget sampe akhirnya baru bisa check in jam setengah 4an.
1 people find it helpful
Ujang M.
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4.8
/10
Reviewed 108 week(s) ago
* Initial check-in was really long, waiting in the lobby for almost 1 hour, even though it was the same as in the description. * Then for the air conditioner it's not cold. * The room is dirty. * Can't access the card to enter and leave the apartment (so if you want to go in and out you have to wait for other guests to open the access card). * The worst thing is that Fortune88 agents are all scammers. The deposit of 100 thousand that was paid at the beginning has not been returned until now, the agent cannot be contacted on the phone, rejected, in chat only says wait (wait until the end of the world). Anyway, don't ever use a Fortune88 agent, it's really bad to service everything. It's better to just choose another agent who is trustworthy and okay.
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1 people find it helpful
KEPO
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4.8
/10
Reviewed 110 week(s) ago
Look at the deposit review, don't return. If you don't come back, lock it up.
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1 people find it helpful
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denny h.
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5.4
/10
Reviewed 110 week(s) ago
From the start, the chat response was slow, waiting a long time in the lobby. Arriving in the room there were no towel facilities, the gas was also empty, when asked not to answer, once answered only told to wait, and not delivered either. The 100 thousand deposit was also not returned, there was no answer in the chat. Severe service. This Fortune agent is really bad. It's better to find another agent, eat my deposit money there. You liar.
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1 people find it helpful
Pipin
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6.0
/10
Reviewed 111 week(s) ago
Respon Admin terlalu lama dan meremehkan custemer
1 people find it helpful
Jeihan M.
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5.1
/10
Reviewed 116 week(s) ago
Never order here, the conditions for check-in are at 2pm. Key delivery is delivered at 18.00. I'm not returned.
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4 people find it helpful
Vian N.
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6.0
/10
Reviewed 117 week(s) ago
It's difficult to contact the agent, when I want to enter, there is an additional deposit and he says when he checks out he wants to return it until now it hasn't been returned,
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3 people find it helpful
Manting P.
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4.8
/10
Reviewed 119 week(s) ago
Balkon kotor, kamar mandi kotor, wifi gak di kasih, AC gak dingin. Sprei ada bercak darah, selimut dan sarung bantal kotor, admin respon lambat, deposit tidak di kembalikan dan admin yang mau kembalikan deposit ngajak ketemu buat balikan deposit padahal kan jaman gini bisa transfer. Kalo mau ongkosin pulang pergi gak apa-apa deh. Saran jangan pesen di sini, saya review jujur, gak di buat buat
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4 people find it helpful
Syarifudin
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9.7
/10
Reviewed 120 week(s) ago
Unitnya bagus dan rapih. Pasti bakal nginep ke sini lagi.
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michael a.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 120 week(s) ago
Disappointing, the slow response is just a matter of asking the wifi password, you don't know clearly.
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3 people find it helpful
muhamad a. d.
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4.5
/10
Reviewed 120 week(s) ago
The worst review. There's no trash can. Wifi connected but no internet. Price 300n. It feels like a 100 thousand inn. The soap set is not given. The AC is 16 Celsius but I swear it's like being over there all day. I didn't take pictures because in the end I chose to take a walk on the Transmart. And at half past 10 in the evening it doesn't get hot enough. The admin isn't friendly either, it's better to think again, don't go to Fortune88.
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3 people find it helpful
Ubai D.
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5.8
/10
Reviewed 128 week(s) ago
I can't take a shower, I don't give soap and shampoo.
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5 people find it helpful
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lala i.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 131 week(s) ago
Unit apartment nya bagus, air kencang, AC dingin, internet lancar, minusnya pemilik agak susah dihubungi, tolong lebih fast respon aja. Selebihnya it's ok, terbayarkan dengan kenyamanan unitnya, bakalan balik lagi sih 👍🏻
2 people find it helpful
Guest
icon-origin-TRAVELOKA
5.9
/10
Reviewed 135 week(s) ago
Saluran air kamar mandinya mampet. Tak ada sabun atau segelas airpun.
2 people find it helpful
Ashaa S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 137 week(s) ago
Check in at 14.00 but the officer come almost at 16.00 we must called and texted many times. The kitchen no have fork or spoon, no have soap for washing dishes, no have water for drink, electric kettle or pan for fried. The bed not comfortable and the toilet can't be flush oh my God!
6 people find it helpful
murdiningrum
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6.0
/10
Reviewed 138 week(s) ago
Dissatisfied service check in 2 hours 3 can only enter.
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4 people find it helpful
Indah K. S.
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5.5
/10
Reviewed 142 week(s) ago
Susah dihubungi, rugi waktu dari check in 2 jam, tidak ada tempat sampah, ukuran kasur tidak queen, AC kurang dingin, handuk dan sikat gigi cuma 1. Pokonya bad!
5 people find it helpful
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