Overall Ratings & Reviews Sunny Palms Inn

Clean and cozy, comfortable bed, pillows, excellent shower!

Property was ok, but the environment was not. Room smelled strongly of marijuana and multiple other guests were smoking right outside their rooms. Pool was drained. The person at the front desk was working at 2 locations, but was understanding and switched us to their other property. Both are right on the road and train tracks.

The hotel was clean and well kept. The only issue I had was that I was a late arrival. I was dropped off by an Uber to find that the office was closed. There was no manager or employee on site. There was a phone number to call on the door. I called that and it didn’t connect to anyone. That was an unsettling experience, a woman traveling alone sitting on the curb trying to come up with plan B. After about 15-20 minutes someone arrived, checked me in, and escorted me to my room. The room was upgraded beautifully and was very comfortable. I would stay at this hotel again. But travelers should be made aware that there may not be anyone on site if a late arrival.

Very nice room and bed

I request I refund due to not able to stay In the property due to family emergency.

Room was remodeled but missing knobs, noisy, paint damage. Property looks like a cheap motel with half remodeled and half section 8. Reservation was not in system and had to wait for manager to finish arguing with appliance repair person.

Very clean

Pros: The interior of the room looked nice, like it had been recently updated. It was very clean and well-kept. The overhead rain shower was great. Wifi and AC worked well. Communications/service from the front desk were good. Cons: The TV didn't work in the first room I entered, so they moved me to a different room. Both rooms had a bit of a lingering odor of cigarette smoke (at this price I was not expecting to smell this). Not too bad but noticeable at all times, and could smell it on my clothes when I exited the room. Pillows could have been better quality. There were some stains on the ceiling which appeared to be mold. A lot of shady characters walking around the immediate area surrounding the property.

This property was unattended. I need to Cal the office number to get the front desk staff which tod me she was in a room. She and another girl that looked like a sketchy individual came out a room. She was unprofessional. There was a big sign in the lobby area about Human trafficking. As she proceeded to take us to the room there were 2 other sketchy people just walking around the property. There were holes in the wall. I pointed them out to her and she looked at me like I was crazy to bring this up. I asked about our check in confirmation and she said they didn't have a printer and that she would email it to me. My husband and I decided not to stay there we felt very unsafe. When I told her she asked why and I told her a number of reasons. Again she looked at me like I was crazy. She then told me I booked us through Expedia and paid them that they didn’t pay funny Palm and then I needed to get my money back from Expedia. I told her to email me a receipt stating that we didn’t stay there so I could show Expedia. She told me she would email it. Needless to say I never got either emails. I contacted Expedia and they gave me half my money back. Do not ever stay at the funny Palm it’s dirty it’s thinks it’s Unsafe.

Person sleeping out side on bench all night. Also the office was always locked so could not get towels or receipt of charges.

Sunny palms was overbooked so the moved us to their other property. They were going to upcharge us for the other property. We contested and the agreed. The other property beachway inn was clean and spacious the bed was horrible it was has and and sagged to the middle. There was a light in the closet that did not have a swith to turn off.

The staff and management are friendly and helpful but the clientele lower the rating. The rooms have very thin walls. You can hear everything happening in the adjacent room. Our neighbor blasted bass all night and we couldn’t sleep. People hanging out in the parking lot, going up and down the stairs and balcony all night being loud. In my opinion this is not a place for travelers or families who are seeking a safe and quiet night’s sleep. All of that being said, the room seemed clean and in good condition.

Convenient location for this stay. Seems upgrades and updates are taking place. I found my room to be clean and functional with fridge and microwave. Pleasant stay. Thanks

Comfortable and clean. Nice that it had a mini frig & microwave. The renovations were nice but little things should have been done as well such as the stainless steel fixtures are rusted and shelf that holds microwave needs to be replaced.

No comments

Train tracks nearby

It was clean and quiet

Great place to stay, staff is accommodating, simple check in and check out, would certainly stay here again.

Artful

Was ok