Overall Ratings & Reviews Orchid House Baja & Beach Club

I would definitely go back there. Beautiful place and all the stuff very friendly and attentive

Hotel is amazing. Staff was extremely helpful in making it memorable, service was very attentive and it was easy being there. Loved the beach access and beach club available to guests. Breakfast was great in the mornings. Will definitely return on our next trip and HIGHLY recommend.

Beautiful, clean, friendly

El lugar es tranquilo, la playa encantadora, el servicio extraordinario

ok- I put walkable- it is 2 miles into town. But it is a very nice walk. The town has done an unbelievable job creating this long path into town. The property was great. They know how to make good cocktails! Lastly, this could be the best town I have ever been too... not in Mexico... anywhere. Safe, clean, laid back. Truly a wonderful place with great people!

Access to private beach. Food and drink options on property.

I loved our stay at OH! You will definitely need a car to get to town but it’s a quick 10 min ride!

The resort is beautiful. It is clean and nice. The rooms are big and very clean. Stuff are not friendly they are rude. The service is very slow. They have no one in the Weather reception or taking care of the facility at night time. So if you have an emergency you will have to figure it out on your own.

The hotel was absolutely stunning! The hospitality was incredible and very friendly. I plan on returning.

Great service, relaxing authentic

No people/service after 10pm. Unprofessional personnel. Very unorganized

The property was very beautiful but the employees service was not great . Food service slow plus didn’t have someone in the lobby 24 seven for anytype of emergency.

Beatiful place but it needs to be more clean on the rooms and better service when you dining in

The property itself is quite pretty. The rooms are large and nicely appointed. The bar and kitchen staff were very friendly and accommodating. BUT...that is where the service quality ends. We went to the bar one evening at 9:30, only to be told that they were closed. The lobby is only staffed starting after 7am, so we weren't able to do a proper checkout. There is no restroom close to the pool or beach club. You have to walk to the lobby or across the parking lot. There does not seem to be any concierge or other service available to book tours or other activities. The rooms do not have irons, so you have to request one from housekeeping. But, the thing that REALLY annoyed me, was that they charged me 600 pesos in "damages" because one of the bath towels was dirty. I found this to be ridiculous. Overall I cannot recommend this hotel. I found that for the price, the services were minimal. I expected better.

For being one of the most expensive hotels in La Paz it was a bad experience.The customer service was horrible they looked mad all the time and took for ever to get a drink made. The bungolow rooms look really cool on their website but A/C was not working and also leaking on our bed. (It was 109F) so yeah that wasnt fun. The lighting around the bungolow was pretty and i tripped and cut my toe pretty bad. This is the first time i write a negative review and sucks that it had to be in La Paz

Es un hotel PÉSIMO servicio. Vamos a empezar porque en la app de hoteles.com nos vendieron un cuarto que decía "comming soon" (pensando que sería igual a todo lo que tienen) y para nuestra sorpresa, no tenía NADA que ver con el hotel original. Son unas cabañas que hicieron bastante chafas. El personal no tiene idea de nada, uno te toma la orden, el otro trae la comida, otro la bebida , otro el ticket. Tienen un desastre . Jamás y eso que viajo muchísimo , jamás en ningún hotel había visto tanto desorden en un personal, te hacían firmar mil tickets que porque la cocina es independiente, la propina en otro ticket, etc. Les pedías algo de tomar, no te lo traen. Tenía una gotera de AC en mi cara, todas las noches me despertaba porque ne caía agua en la cara. Nos despertó una persona de ahí pisando latas a las 6:00 am otro día otra persona haciendo ruido con las piedras. De verdad es un MUY mal hotel. Incluso puede quebrar. No lo recomiendo a NADIE , jamás iría a otro hotel de ellos.

Excellent customer service!! Facilities very clean! I highly recommend this place!!!

The only thing we experienced that was frustrating was the very weak/limited WiFi in our room. We needed to make transportation arrangements, daily plans, and communicate with family and this made it very difficult.

Pros: quiet boutique hotel, swimmable beach, spacious suite, free parking Cons: - This was not a 5 star hotel - service was cold and at times it felt like we were annoying the staff if we asked for breakfast or any general questions. When we checked out, instead of asking how our stay was, the front desk clerk told us to wait while they did a security and housekeeping check on our room - I’ve never experienced this and it was an annoying inconvenience. - We had an ocean view suite for $480/night and several things were broken in the room - the steam shower, the ceiling fan, and the ac unit in the bedroom (they had a wall unit in the living room area but it wasn’t powerful enough to sufficiently cool the bedroom on the other side, which meant we had to sleep in a warm room (temps were 74-99). No apologies or offers to make it right, just a text reply to confirm that yes these items are broken. The toilet flush panel broke as well but at least they fixed this. Overall it seems that they’ve let things go over the years. - Beach club was an exaggeration - they had about 8 teepees and it was open to the public as well. Luckily we were there during a quiet week, but I imagine these would fill up quickly during busy season. - No shaded seating by the pool - Included breakfast was a bit of fruit, tiny store-bought stale muffins and a small scoop of yogurt with a teaspoon of granola. We had a car so didn’t spend all day there, but they need to make service and amenity improvements.

incredible hotel, the service, the facilities, cleanliness, I have been to La Paz several times and it has been the best stay