5.8
Fair
From 71 reviews
Cleanliness

5.6

Room Comfort

6.0

Service and Facilites

7.0

Traveler Reviews Hotel Alajuela

Number of reviews per page
20
40
Top reviews
Nathalie
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nous avons réservé le soir même avec l'application Expédia. Ce qui était important pour nous était le stationnement car nous avions loué une voiture. La publicité disait stationnement à proximité. Nous avons été mangé avent de nous rendre à l'hôtel et en nous rendant vers l'hôtel on constate que la réception fermait à 10h00pm et ce n'était pas indiqué sur la publicité. Il y avait un stationnement oui mais le stationnement été cloturé avec un cadenas et le stationnement ouvrait à 6h00 am. Dans les rues il n'y a aucun stationnement car sa dit que sa prend une vignette et s'était remorquage à vos frais. Je ne vous recommande pas du tout de réserver avec cet hôtel. Pour ma part JAMAIS je ne vais y retourner.
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Chanelle
icon-with Children
with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
Maribel Luciano
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

So bad
jorge
icon-
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Cook Made one of the Best and Delicious Breakfast from my Trip.
Amelia
icon-
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The guy at the front desk was so kind and helped me so much! He was super sweet and understanding
Jigar
icon-with Children
with Children
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel staff said it had free parking. When I came they asked me to park at one parking lot as there is no parking in the hotel. That parking lot was full so hotel asked me to park at different parking lot but that parking lot closes overnight. So hotel staff asked to park at 3rd parking lot at my own expense. I had to pay for the parking and hotel won't reimburse me. Room was tiny. Just fitted 2 beds. The bathroom was disgusting with stains all over the floor and I side the shower . Floor was dirty. In morning water stopped working at 8 am and it was turned on at 10am. Noise started in the hotel at 6am. Never ever stay in this hotel.
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CHARLES
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Three room and the hotel was very clean. They offered breakfast. Everything is a little old and there is no AC but i knew what I was getting and overall I am happy. Great staff. Parking was 4 blocks away. I did not like that.
Nefi
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Un buen hotel justo en el centro.
Maziar
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Staff was helpful and great but I was given a room on 3rd floor had to carry heavy suitcase up and clearly the room had not been used for a very long time, the tap water was brown for the first minute And the fan on ceiling had chunks of dust on it So I guess you get what you pay for so it’s ok
Eudy
icon-Business with Children
Business with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Thank you. Perfect for the emergency
Juan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff was very friendly but the room was so loud with the traffic outside! We had a very hard time sleeping with the constant truck and motor traffic. The windows do not keep out any noise. My usual earplugs that help me sleep in noisy areas were no match to this level of noise.
Isabelle
icon-with Partner
with Partner
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

This hotel should not be listed on your site. The room was incredibly unclean, the photos did not match the listing, it did not have the amenities it claimed to have, and immediately upon arriving we were warned by fellow travelers that their room had been broken into and possessions had been taken. We hardly slept out of disgust and fear, and left as soon as we were able.
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Sitha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The fan needs to be replaced or install an air conditioning, because the fans are very noisy which is impossible to sleep with while it's on. They should do something about the wall to have sound proof because it's a diaster noise that disturbs us the whole night, we didn't sleep well at all. All night long it was very noisy from the street. We won't be back! If anyone needs to have a peaceful sleep this is not a place for you.
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Juan Carlos
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Variedad en el desayuno
Donna
icon-with Partner
with Partner
4.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Very noisy! No parking. Water pressure was almost ZERO.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

This place is pathetic and against any standards of HOTEL. This should be delisted, surprise that HOTEL.COM supports these type of Facilities with out validation. One and only fresh thing is WINDOW Curtains. Every linens had stains. Unfortunately we have to spend 6 hours overnight until early morning flight departure. Entire building and room is bad smell and Stains. Mat was drying in shower hanging
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Jonathan
icon-Business
Business
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The room is very noisy, you can hear people in other rooms and noise from the road
I
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Upon arrival there is nowhere good to stop to be dropped off by an uber. During the daytime it was not bad to walk around outside, come night time i would not reccommend leaving the hotel. Our room was not clean, the bathroom had hair all over the ground in the corners. The room we had was directly adjacent to a busy street where cars drove over a metallic grate that rattled your brain every time a car drove over it. There was also a one inch gap between the window and the casing around the window allowing all the sounds odors and bugs from the street to enter the room. The staff was nice enough. But after spending a couple of hours in the room we actually decided we dont want to spend the night there and found a better accomodation. If you were a cochroach from a crack den i would reccommend this hotel. Otherwise i would do everything in my power to stay clear. We were a little upset because from what i found online it was mostly 3 star reviews. We thought it would be good enough for a short stay before flying out in the early morning. For that reason im being very detailed in my review to hopefully save someone the headache my girlfriend and i had while traveling.
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Luis H
icon-with Partner
with Partner
8.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

It was ok But my room was on the street view and there was a water sewer loose on the corner and every single car make a lot of noise when drive on top of it. Very loud. Can’t let us rest well
Kseniia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

It's a nice hotel with a very affordable price, not for demanding clients, still clean, super comfy located and the stuff service is very friendly.
Number of reviews per page
20
40