7.8
Pleasant
From 82 reviews
Cleanliness

7.2

Room Comfort

8.2

Service and Facilites

7.4

Traveler Reviews Niagara Hotel

Number of reviews per page
20
40
Top reviews
Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I really enjoyed my stay at the Niagara Hotel! I sated for one night and I also had my room upgraded which was very kind of the staff. I was surprised by how large the rooms were, I loved how much open space there was! The beds are really comfortable and the bathroom was very clean and of nice quality. The view of the river from the hotel was quite nice as well and it made me enjoy waking up to seeing nature. Thank you so much a wonderful and comfortable stay!
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Farid
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel has horrible bed sheets. They feel like plastic and very itchy not the most comfortable.
Eunhee jennifer
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very comfortable! Clean and quit
JooHwi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

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Benjamin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This hotel is a complete lie. They advertise themselves as being a 5 star hotel, but I would say they are not even close to be a 1 star hotel. The customer service at Niagara Hotel is extremely poor. The employees are very unwelcoming and unfriendly. The hotel rooms are poorly cleaned. We were given this room where we found a wet and dirty towel with hair from the previous client (disgusting). The toilet was dirty with poop marks (even more disgusting). We complained and they moved us to a different room where there was hair on the sheets, the bathtub was plugged so the water had a hard time going down the drain. There was dust, dirty carpets inside the room and outside. I was placed at the end of the hall, so the elevator is far away from me which is very inconvenient as I use a cane. I asked if I could use the elevator designated for the use of the cleaning staff, as it is next to my room, but I realized that it was a very bad idea to use it. It was disgusting, smelled like trash, and it was extremely grimy and stained. And I was thinking "The employees bring clean towels, sheets, etc. in that filthy elevator." Shouldn't there be regulations and procedures of cleanliness for any hotel, especially for a so-called 5 star hotel? Another complain that I have is that I was roasting in my room, and I tried to use the AC but it didn't work. We talked to an employee and they said that it is still not the season to use the AC. What sort of explanation is that.
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Ga Young
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Overall, it is good. The property is clean and in a convenient location. I hope the front desk staff is more smiling and friendly to the customers.
min ho
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Good location,
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Location very close to subway and bus lines.
HYUN JOON
6.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The staff is very unfriendly
Ching Wai
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

The room we were assigned had a few problems 1) the blow dryer was shorted and dangerous, 2) the toilet would not flush and three the door would not close from outside the room. Location is not too bad, but wouldn't stay here again
Sarah
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

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Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

The room we stayed at has an awesome view of the river "Han". With the view, the stay was a very relaxing and enjoyable one.
Erika
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

The hotel smelled like smoke. The rooms floor were stained and so were the furniture. There were also left over used sanitary products like the room was not cleaned before we checked in. We left as soon as we checked in because it was unsanitary.
Chung-Yen
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

very nice place to stay and great view from hotel
Izumi
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

朝食は予約しませんでしたが、予約制で1人人セット出てくるけれど、予告なしにバイキング形式になることもあると書いてありました。ロビーにはカフェもありました。スイカジュースが期間限定で美味しそうでした。ベッドは寝心地が良かったです。 今回、金浦空港での乗り継ぎのために選んだホテルでしたが、空港からは車で15分と便利な上、何より部屋の窓から見下ろす景色が絶景で最高でした。
JOOHYEONG
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

최강가성비 호텔. 전체적으로 오래되었지만 가격이 용서해줌.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

샤워실수도 고정안됨. 침실카페트바닥청소불량. 주차불편하고위험.한깅뷰로 기대했으나 전체적으로매우불편.
Nurettin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Günlük oda temizliği ve havlu değişimi var.Otel gayet konforlu terlik var,banyoda gerekli malzeme var.Küvet var.Klozet gayet hijyenik,günlük odaya 2 adet su bırakıldı.Buzdolabı klima sorunsuzdu.Konaklamamız gayet iyi idi.Tavsiye ederim.
명숙
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

뷰 멋집입니다. 오래된 호텔이라 엘베랑 복도 카펫에서 묶은 먼지냄새가 좀 납니다만, 객실 상태는 깨끗하고 침대 더블인데 흔들리지않았고 침구상태도 양호했습니다. 주차는 기계식이라 약간 불편한 정도.. 하루 저녁늦게 들어가서 묵어서 다른 시설은 이용하지 않아 모르겠네요.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

どちらからの空港アクセスも良い上、金額も安かったです。一人で宿泊しましたが、トリプルにグレードアップしてくれました。隅々の掃除が行き届いていなかったのが残念ですが、景色が良くゆったりと過ごせました。
Number of reviews per page
20
40