8.8
Very Good
From 325 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews The Ruck Hotel

Number of reviews per page
20
40
Top reviews
Renata
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Central location!
Vladimir
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No snacks available
Emma
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Swimming pool not available. Advised to pay to go the sports facility next to hotel. Specialist swim attire was necessary there though. Room design funky but toilet was separate to the rest of bathroom and too far away from the handwash basin for hygiene purposes. Cleaner did not clean room on the Sunday despite sign up on room door. Breakfast options good but tables dirty. Super nice lady on reception but she seemed overworked. Generally, feels like 3 star attention to detail.
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mark
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

On site parking was convenient
jeremy
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Generally speaking this was an enjoyable stay. The hotel is comfortable and staff helpful. The restaurant and bar were closed on the second night. The swimming pool is an adjacent building and is charged separately.
Dr Simon
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

This is the third time I’ve stayed at this hotel while visiting Lyon. My wife and I stayed at The Ruck during the Rugby World Cup in 2023. It was a most memorable occasion, as we shared the hotel with the New Zealand All Blacks squad. The staff were then and during this most recent visit the most welcoming. Food is great too. Lyon old town is easily reachable by the underground train. Takes about 15 minutes tops.
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Regan
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The rooms were ok pretty clean but for being so new already had grout missing in the tile. If you are staying for a rugby match 10/10 on location. If there for the city and you do not have a car it is not an ideal location. Luckily we had a rental car so it was perfect for us.
Jonathan
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The Staff were welcoming and friendly yet very professional. The location was excellent for public transport and walking into the centre of Lyon.
Sophia
icon-with Children
with Children
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great hotel, very well decorated and spacious.
Lucy-Anne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Clean room, nice bar and good location. However the hotel bar was shut before midnight on a Saturday which was disappointing. The pool is not included which is misleading. It has particular rules, swimming cap and professional swimwear must be worn and additional charge for guests. I tired to find information about the pool before we arrived. We could not use the facilities with the swimming costumes/shorts we had, we were advised to buy the suitable items at the pool.
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yasmin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Wasn’t a very good breakfast choice , staff were very helpful and efficient
Carrie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Fantastic staff, beautiful rooms. Not super close to main part of Lyon but easy to jump on ebikes and ride beside the river safely and beautifully in to town all times of day. Was disappointed the restaurant and bar were closed during our stay because it was "slow summer" would have appreciated if even the bar stayed open so there was some type of drinks available because there isn't much super close in the area. Would recommend the hotel!
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Namrata
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

It was okay , breakfast options were not great
Lee
icon-with Partner
with Partner
6.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Trying to get drinks was pretty poor in the restaurant, I had the chef’s choice for my main meal, steak and fries, meat was terrible, probably one of the worst I’ve had, the starters were lovely!
giuseppe
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Albergo tranquillo, pulito e con personale professionale.
Takahiro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Stuff is very kind to us.
peter
icon-Leisure
Leisure
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Great for our stopover enroute to the Alps. Very clean and warm. Room spotless. Recommend.
Paige
icon-Business
Business
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Convenient and clean
Edward
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Steps from the metro stop. Large fenced perimeter and welcoming modern entryway. Rooms are quiet, average size, and comfortable for resting after a day of wandering Lyon.
Tamera
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

the weirdest place I have ever stayed. service was sporadic and they are weird with their food service. Sometimes close early sometimes they dont serve room service at all even though it says 24/7. There is no restaurants anywhere around this place either. very industrial feel inside but theoutside gardens are very nice. One of the night desk person was VERY RUDE. dont think I'd stay again. breakfast not great for the money but where else are you going to go?
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Number of reviews per page
20
40