This hotel is promoted as a 4 star hotel but I’d say it felt more like 3.5.
Our initial check-in was okay. I suppose we’ve been lucky to be checked in early from the previous hotels we stayed in. We got to the hotel around noon but had to wait till 3 pm to check in. They did keep our suitcases for us so that was good.
I booked for a park view room but because our room was on the 5th floor, our view was an art center building across the street and no green park to see.
There were a few people smoking and chatting outside and I was pleasantly surprised that we didn’t smell nor hear any noise from outside.
The bathroom was small even though it was a premier room and water leaked from the tub to the room floor. They should really fix this problem before they get a water related issue like mold.
The counter space was not sufficient for our toiletries. There was an open closet with bath robes and this was okay too.
We didn’t try their breakfast after reading the other comments.
On the 3rd day we tried to use the swimming pool only to find out that pool was an extra and it costs 33000 won each time to enter the pool. This was a surprise as no where on their room ads that say the pool use would cost extra.
Lastly, I have some mixed feelings about the location. I didn’t realize the hotel is located right in the middle of busy entertainment district, filled with restaurants, bars, and clubs. Considering this, I’m not sure if I’d book this hotel next time I am back in Suwon.