Overall Ratings & Reviews Gateway Pasteur Apartment By Secret Rooms

The deposit was not returned, they said the latest is 3*24 hours, which is a bit annoying because the title says the deposit must be returned, hopefully in the future it will be more trustworthy & no one will experience this again.

All the staff are bad, don't stay here, deposit won't be returned

Good have a good attitude and good servee

Pengembalian deponya lama sekali, padahal perlu banget, tempat lain depo langsung di kasih sesudah check out, tolong diperbaiki, dan segera di kembalikan secepatnya 🙏.

The equipment is complete but the apartment is not clean.

I really like it, the room is comfortable, but the return of the deposit is a bit long but it's not bad because the employees still serve well.

Pokoknya jangan pesen. Fasilitas kurang. Cuma dikasih handuk 1. Galon aqua nya udah keruh. Ga di kasih odol sikat gigi. Deposite tidak dibalikin lagi dengan alasan nunggu konfirmasi dari pusat.

The deposit is not returned, the reason is that there has been no response from the center. There is no tissue, those who want to stay bring their own tissue. AC is quite hot. If asked, do you want to stay again? No.

The room is really good, instagramable, but the cs service is bad, maybe because you are not an employee who is trained in hospitality, you get bad sentences. Plus if you stay daily there is no parking allowance so the parking price can be 45 thousand a day.

Deposit money is not returned. Very dissapointed.