Overall Ratings & Reviews Hotel Ratna Syariah

Book a deluxe room hoping according to the photo with a terrace balcony, in fact you are given a room in a corner, stuffy, with a small window with dotted glass. Tube TV, the picture of which is only ants, can't be watched, the phone is dead. Complaint to the CS lobby, the answer is that the photo in the application is just an example, it's bad, this is the first time ordering a hotel that doesn't fit. Pay for 2 rooms for @ 300, get a room with a price of 100. Very disappointed. Not in accordance with its sharia name.

I have room near waterpump so too noisy, and jetwash useless.

Glad to be able to stay at this hotel, hope to be able to stay here again later. The breakfast is also delicious and continues to be delivered to the room.

Always check the rooms that have been offered, because ordering online and onsite is definitely different, but it's not bad to be given a better room,

This hotel is an old hotel and is not suitable if it is pinned on a 3 star, worn mattresses, worn towels, old bathroom, very strange position of the air conditioner close to the bed. Less in accordance with the price offered.

The rooms are spacious, clean, check-in time is flexible, water heaters for coffee/tea are available, the service is good and friendly, several food stalls are around the hotel, the Qatar 2022 World Cup broadcast can be watched directly on the TV in the room. There is a lift for access to the floors. 3. This hotel is the best choice if you go to Probolinggo.