When I first arrived, there was no staff at the reception, then when I entered the room the room smelled, the bathroom was not clean, the door could not be closed properly and could not be locked, and the bathroom was dirty.

The room was very dusty, and the bathroom sink leaked, and the faucet was also low. When I asked for a replacement towel, the bathroom mat wasn't replaced with a new one, but the same one, only smoked.