Dear Valued Guest, Thank you very much for your valuable feedback. We sincerely apologize for any inconvenience you experienced during your stay. We are deeply saddened that our service did not meet your expectations. Hotel Maria Bara is currently renovating its rooms, adding new room types on the 2nd, 3rd, and 5th floors. For your next booking, we recommend choosing a Superior Room, Superior Terrace Room, or Suite, which feature more modern furnishings. Your valuable feedback is invaluable to our efforts to improve our services. We will strive to provide better service in the future. We promise you a more pleasant experience on your next stay. If you have any questions, please contact the hotel via WhatsApp (0811.2546.977). Thank you. Sincerely, Ika S. General Manager, Hotel Maria Bara