My stay here was very comfortable. The hotel staff were very friendly and helpful. Check-in was easy. The location is right in the culinary center, with plenty of late-night snack options. The rooms are very comfortable, clean, tidy, and smell great. Breakfast is delicious and varied.

The rooms are very aesthetic, making you feel like you're in China. Especially the glass. Breakfast is even better. All the hotel rooms are truly stunning...

It was fun and I will probably stay here again.

Overall good. The place, the food, the service are all nice.

The place is okay and strategic… lots of food

Staff Muthi was very friendly. She made the check-in process smooth with a full smile and politeness. Keep up the best service. Also, shout out to all staff, especially those who take care of arriving and departing guests at the pickup point. The best hotel ever.

The staff was very helpful, even though it wasn't check-in time, we were given early check-in at no additional cost.

So good! This is a beautiful hotel, sophisticated. Very great experience. Ambiance/Facilities: Unique and great interior design, the facilities are good and completed. Food: Delicious dim sum! I like it. Staff Assistance: Friendly, helpful. Highlights: Ready smoking room, cleanliness of room and completed toiletries. Price: Great price. Location: Strategic and easy to get transportation.

My car got scratched at the public parking lot due to their limited parking space. Currently waiting to see how they will handle my problem.

The hotel's decor is oriental-inspired and beautiful. The breakfast food is delicious. The staff is friendly. The location is close to various busy areas. It's a pleasure.

It's really great, especially since there are lots of culinary options in front of the hotel.

Overall, I had a pleasant stay at Ashley Tang Menteng. The hotel has a modern design, the interior still feels new, and the location is excellent. It is within a short walking distance of Sarinah and surrounded by many dining options, which is very convenient. However, there are several areas that could be improved. Before my arrival, I submitted a request through the app for a high-floor room with a nice view, as well as a special setup since I was traveling with my child. I also sent a message to the hotel's WhatsApp number listed on Instagram, but unfortunately, I never received a response, even after I had checked out. At check-in, I was assigned a room on a lower floor with no view, and there was no acknowledgment of my requests. I understand that the hotel is currently undergoing renovation, and I appreciate that this was communicated through a notice in the room. However, the renovation noise was quite disruptive and affected my child's rest. When I contacted the Reception to request a room on a higher floor, I was simply informed that the situation would be the same on all floors and was only offered a room on the third floor. I felt there was very little effort to provide an alternative solution or any form of service recovery, which was disappointing. The breakfast was acceptable, but the variety was limited compared to other hotels in the same category. On a positive note, I would like to thank the team for accommodating my request for a late check-out until 1:00 PM, which was greatly appreciated. Overall, the hotel has great potential with its modern facilities and excellent location. I hope the team can improve guest communication, better acknowledge special requests, and provide more proactive service recovery to enhance the overall guest experience.

All are good and highly recommended 🫡🫰

The hotel is located on Jalan Sabang, a culinary hotspot. The lobby smells wonderful upon entering. Check-in and check-out are quick, and the staff are friendly and helpful. However, the breakfast menu lacks variety and is also overly sweet.

Nice hotel, good hotel. Like it.

Good hotel, recommended hotel. Like it.

The hotel is very comfortable and clean.

Staff was so kind and helpful, love the ambience and scent of the hotel room, superb 👏

The hotel staff were very friendly and very helpful with the check-in process.

Good, everyone is friendly, especially the security.