Stayed in room 301. The stench of mold and water running down the ceiling (see picture) was a smell I can’t describe (like cat pee and mold). Smell is on all of our clothes and husband breathing machine still smells. It is VERY UNHEALTHY. Pool was never cleaned and cotton ??? Sat there for 6 days at bottom of pool. When we checked out we were charged for additional taxes when we already paid over $300 for taxes on the front side. Manager, (Katia), would not come out from behind the wall to explain, or talk to us after we asked several times to talk to a manager. When we went to leave, they would not let us get into a taxi without paying the additional fees that were already paid once. And held a taxi hostage. We even got tax twice and a night we did not even spend there because our flight was canceled (Which hotel would not refund that night). Thankful that we used Hotels.com as they did fight for us and help us out.