9.3
Exceptional
From 138 reviews
Provided by travelers on
Cleanliness

9.5

Room Comfort

9.4

Meal

9.2

Location

9.3

Service and Facilites

9.4

People often mention about Forest Hills Hotel Ciwidey
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Ambiance (18)
Taste (18)
Variety (18)
Staff Friendliness (17)
Room Space (15)
Bedroom (15)
Family Friendly (14)
Hotel Area (14)
Surroundings (13)
Accessibility (13)
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Traveler Reviews Forest Hills Hotel Ciwidey

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Customer reviews
C***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Warm welcoming message from the staff for kids holidays. Moreover, really appreciate the excellent service & effort from the security and front office so our EV could be charging well although the EV charging station itself not yet ready. Thanks so much, we really enjoyed our stays in here..
1 people find it helpful
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
strategic location, food is quite good
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1 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The staff is very friendly, helpful, and fast response. At the beginning of arrival, all information related to hotel facilities was conveyed so that we could take advantage of various free facilities such as karaoke room, sauna, and yoga.
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1 people find it helpful
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Highly recommended to stay here. However, there is a little note. The mattress used is a bit uncomfortable. Maybe it can be improved for this mattress.
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sri t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Totally satisfied staying here.. kids are happy, mom is happy, everyone is happy.. the facilities you get are worth the value you have to pay. I will definitely come back here again
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1 people find it helpful
Accommodation's Reply
10 May 2025
Dear Mrs. Sri .T. Warmest Greetings from Forest Hills Hotel Ciwidey! It has been a great pleasure to have you at Forest Hills Hotel Ciwidey. Thank you for taking the time to share your positive experience with us. The whole team look forward to welcoming you back again soon. Kind Regards, Forest Hills Hotel Ciwidey
T***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Very good for service and service.
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1 people find it helpful
K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff was very friendly and the food was so great.
1 people find it helpful
riyadi t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
staycation with families. breakfast good but need more variety
1 people find it helpful
v***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 13 week(s) ago
service: staff is still not very friendly, many of the staff are still a bit stiff for the room is quite clean because maybe the hotel is still new, just enter for under the TV table it still looks dirty. It's just that Forest Hill still can't serve the needs of all guests..for example for the type of room that has a terrace or balcony it should be provided for those who can smoke..but for smoking you have to go out of the room first and go to the restaurant area..even though there are many hotels with the same type but can smoke on the terrace or balcony area...hopefully in the future Forest Hill can be better and can provide more service and comfort for all guests without exception
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2 people find it helpful
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Staying here is very enjoyable, lots of playgrounds for children.
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2 people find it helpful
s***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel room doesn't seem to have too many. but that's what makes it enjoyable, the facilities are complete, there is a sauna, jacuzzi, warm children's pool, gym, children's playground, the price is worth it for low season. standard-friendly service. the room and bathroom are clean and well-maintained. if you give input, it will be accepted and immediately executed by the hotel. the food is quite delicious. many variations and the price is very reasonable. breakfast is also ok. one of the special ones is chicken satay, tek2 noodles and the best indomie so you don't get bored with star hotels that are too western / Asian. feels Indonesian. so far one of the best hotels in Bandung and the best in Ciwidey. a minimalist 4-star hotel with almost a 5-star feel. fresh and cool air at night and morning. hopefully the service and cleanliness will be maintained.
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2 people find it helpful
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Hendra H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
It's very pleasant, the staff are friendly and the atmosphere is cool and fresh.
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1 people find it helpful
L***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
A very memorable experience can spend the beginning of the year at a fun forest hill dinner and get a door prize too. For super duper complete and comfortable facilities
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6 people find it helpful
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
A pleasant hotel and satisfying service. For dine in the restaurant, the taste is very good but for breakfast choices there are not many variations.
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1 people find it helpful
Winda A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
I happened to be there with my husband and child, the room was very comfortable, spacious, clean, there was a welcome drink, various facilities, the restaurant was cool, the food was delicious, the staff was friendly, although it was a bit expensive but everything was paid for with all the facilities thank you forest hills❤️❤️
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8 people find it helpful
Sari
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
Everything is perfect, only the breakfast menu is not very varied. Maybe it can be improved. Thank you.
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5 people find it helpful
Intan I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
My stay at this hotel was very pleasant. I took a deluxe room type. 1. Friendly service, I was assisted in the check-in process by Ms. Devia and Vania. 2. Every room is fragrant and clean. 3. The room and bathroom are spacious, fragrant and clean. 4. The hotel feels cool, comfortable with a nice view. 5. Kids friendly, there are indoor and outdoor playgrounds. 6. There are karaoke and ping pong facilities for 1 hour, although there is not one ping pong racket. 7. Breakfast is quite varied, the choices are not too many, and not suitable for children (maybe because it's a weekday) I stayed on a weekday but for the taste of the food it was delicious. 8. Small swimming pool with warm water. 9. The location of the hotel is not too visible, from the front it doesn't look like a hotel. 10. Not far from the toll exit. 11. Easy to find food. Hopefully I can stay here again 🫶🏻 thank you Ms. Devia for helping.
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4 people find it helpful
Ratna N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Excellent, hopefully the price can be lowered a little, the taste of the food can be improved, and more activities for children can be added.
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5 people find it helpful
Accommodation's Reply
13 Nov 2024
Dear Mrs. Ratna Warmest Greetings from Forest Hills Hotel Ciwidey! It has been a great pleasure to have you here at Forest Hills Hotel Ciwidey. Thank you for your suggestions, we will further improve the taste of the food and children's activities. As for the room price, we will reconsider them. The whole team look forward to welcoming you back to Forest Hills Hotel Ciwidey. With Love, Forest Hills Hotel Ciwidey
Ratna N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
It's always okay to stay here, please improve the taste of the food, and add more variety to the main menu.
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4 people find it helpful
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Budi S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 39 week(s) ago
Clean and friendly staff. Breakfast has many choices and is delicious. The view around the hotel is great.
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4 people find it helpful
Accommodation's Reply
05 Nov 2024
Dear Mr. Budi Warmest Greetings from Forest Hills Hotel Ciwidey! It has been a great pleasure to have you here at Forest Hills Hotel Ciwidey and we are extremely happy to read that you had such a wonderful time We are delighted to hear that you enjoyed ourrooms, restaurant, lobby, and the view in hotel area The whole team look forward to welcoming you back to Forest Hills Hotel Ciwidey With Love, Management Forest Hills Hotel Ciwidey
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