9.1
Exceptional
From 63 reviews
Provided by travelers on
Cleanliness

9.5

Room Comfort

9.1

Meal

8.9

Location

9.1

Service and Facilites

9.1

People often mention about lyf Chinatown Kuala Lumpur
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Distance to City Center (5)
Accessibility (5)
Staff Friendliness (5)
Ambiance (5)
Wifi (4)
Bedroom (4)
Family Friendly (3)
Hotel Area (3)
Surroundings (2)
Bathroom (2)
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Traveler Reviews lyf Chinatown Kuala Lumpur

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Customer reviews
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 day(s) ago
Our room was unfortunately close to the main road and there was a roadworks around midnight. Luckily, it only lasted from about 11 to 1 am. Then we had another problem with the bathroom, the pipes were really noisy n the water from there kept running all the time like every 10-15 min. We had no idea why, but we were too tired to ask for a room change. Unfortunately, my husband couldn't sleep well because of it. We're not comfortable with the AC position because the wind was directly to our bed. Also, the breakfast menu option was limited, but the taste was ok.
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Accommodation's Reply
30 Jul 2025
Hi, Thank you for taking the time to share your experience with us. We're truly sorry to hear that your stay was affected by several disturbances, from the unexpected roadworks to the bathroom noise and the air conditioning placement. We understand how important a good night's rest is, especially during travel, and we regret that these issues impacted your husband's sleep. We'll have our maintenance team investigate the pipe and water flow concerns immediately to prevent this from recurring. Your feedback about the air conditioning and breakfast variety is also noted — we're continuously working to improve guest comfort and will take this into consideration for future enhancements. We truly appreciate your patience and understanding, and we hope to have the opportunity to provide you with a better experience on your next visit. Regards, Leong Eu May Deputy lyf Champion
K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 3 day(s) ago
The hotel staff is friendly, the food is not varied and bathroom facilities such as toothbrushes have to be asked for, they are not provided directly in the hotel room, so far ok...
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Accommodation's Reply
30 Jul 2025
Hi, Thank you for sharing your feedback with us. We're pleased to hear that you found our team friendly — we strive to create a warm and welcoming experience for all our guests. We appreciate your comments regarding the food variety and bathroom amenities. As part of our sustainability efforts, certain items such as toothbrushes are available upon request to help reduce unnecessary waste, but we understand the importance of convenience and will take your feedback into consideration. We’re glad your overall experience was okay, and we hope to welcome you back for an even better stay in the future. Regards, Leong Eu May Deputy lyf Champion
U***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff was very helpful, the rooms were clean and comfortable.
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Accommodation's Reply
28 Jul 2025
Hi, Thank you for your kind review. We’re delighted to hear that you found the room clean and comfortable, and that our staff were helpful throughout your stay. We look forward to welcoming you back again in the future for another pleasant experience. Cheers! Leong Eu May Deputy lyf Champion
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Beautiful place, loved the concept especially the fact that there is a co-sharing kitchen - perfect for those that likes to prep their own meals (This was really a plus point for me). Comfy bed and the accessibility to Petaling street was superb. Wifi could be improved. But other than that I’d say 4.8 over 5 ❤️ And also love theeee local art in the room! Will definitely drop in again.
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Accommodation's Reply
17 Jul 2025
Hi, Thank you so much for your kind words! We're thrilled to hear you loved the concept especially the co-sharing kitchen and that it made your stay even more enjoyable. Great to know the comfy bed, local art, and easy access to Petaling Street added to your experience too. Appreciate your feedback on the Wi-Fi we’re working on improving that. Can’t wait to welcome you back again soon! Cheers! Leong Eu May Deputy lyf Champion
d***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Clean room, convenient transportation area
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Accommodation's Reply
17 Jul 2025
Hi, Thank you for your feedback! We're glad you enjoyed the clean room and convenient location. Hope to see you again at lyf Chinatown KL! Cheers! Leong Eu May Deputy lyf Champion
C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The hotel is located on a quiet street, clean, the room rate is worth it, the water is flowing, I will come back again.
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Accommodation's Reply
12 Jul 2025
Hi, Thank you for your kind words! We’re so glad you enjoyed the peaceful location, clean space, and great value during your stay. It’s also wonderful to hear everything, including the water pressure, met your expectations — sometimes it’s the little things that make all the difference. We truly look forward to welcoming you back again soon! Cheers! Leong Eu May Deputy lyf Champion
N***l
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Positives - room was 100% spotless. Wifi was strong enough to support streaming without any buffering. Breakfast is cooked to order and tastes superb, but menu is limited (5-6 options only). Negatives - no drop-off / pick-up point (hotel entrance is a busy main road). No hotel parking. Next door open carpark is managed by touts and not by a proper company. Room soundproofing can be improved. I did not have a chance to explore the facilities as they were closed for a private event during the 3 days that I was there.
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1 people find it helpful
Accommodation's Reply
22 May 2025
Hi, Thank you for taking the time to share your feedback. We're really glad to hear that you found the room spotless and enjoyed a smooth Wi-Fi experience throughout your stay. It’s also great to know that you liked the cooked-to-order breakfast — we’ll take note of your comment about the menu variety as we continuously look to improve. We truly appreciate your honest observations regarding the entrance access, parking situation, and room soundproofing. While we currently do not have a designated drop-off/pick-up bay or on-site parking, we understand the inconvenience and are looking into better solutions to improve guest arrival experience. We’re also sorry to hear that our social facilities weren’t available during your stay due to a private event — we’ll work on communicating such closures more clearly moving forward. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for a more seamless and complete experience in the future. Cheers! Leong Eu May Deputy lyf Champion
V***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
Very easy check in. Glad I reserved here cause my flight was late, no need to worry about absence of receptionist.
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Accommodation's Reply
10 Mar 2025
Hi, Thank you for sharing your experience! We're glad to hear that the check-in process was easy and that you felt at ease even with your late flight. It’s great to know our 24/7 reception availability made your stay more convenient. We’re always here to help, no matter the time! Looking forward to welcoming you again soon. Cheers! Leong Eu May Deputy lyf Champion
Royhim Z.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Very recommends place for stay in Kuala Lumpur, very nice and comfortable, easy access to downtown, excellent service from all staff, will be back again when visit Kuala Lumpur
2 people find it helpful
Accommodation's Reply
07 Nov 2024
Hi Royhim Z, Warmest Greetings from lyf Chinatown Kuala Lumpur! Thank you so much for choosing to stay with us and for sharing your wonderful feedback. It truly brightens our day to know that we could contribute to making your experience memorable. Your kind words mean the world to our team and motivate us to keep delivering our best! If you have a moment, we’d be thrilled if you could share your experience on TripAdvisor. Your review will not only inspire our team but also help other travellers discover what makes lyf Chinatown a unique place to stay. We can’t wait to welcome you back for another unforgettable stay filled with more great moments. Safe travels and see you again soon! Cheers! Leong Eu May Deputy lyf Champion
Ari J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 47 week(s) ago
I love the hotel concept — simple, trendy, and very suitable for young travelers. The location is great, just 5 minutes from Petaling Street and 8 minutes from Central Market (Pasar Seni). However, there are several areas that need improvement: TV in the Room: It would be helpful to provide cable TV as an option. Currently, only local Malaysian channels are available, which can be quite limiting for guests who want more variety. Daily Housekeeping Service: I understand that linen changes may be done every two nights, but daily cleaning and tidying up the bed and room should be a standard service. This would greatly enhance the overall experience. Limited Staff at the Restaurant: Kudos to the lady who managed the breakfast service alone at the cafe; She was very skillful, and the food was amazing. However, other staff members only arrived at 8:00 AM, while breakfast service starts at 7:30 AM. It would be beneficial if additional staff could arrive earlier to prevent any chaos in the open kitchen and improve the guest experience. Overall, the rest of the experience was good. The reception staff were super friendly and talkative. My overall score for this hotel is 7.8/10. Thank you.
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5 people find it helpful
Accommodation's Reply
21 Sep 2024
Hi Ari J, Thank you for sharing your thoughtful feedback and for appreciating our hotel's concept and location. We're glad you enjoyed your stay and found our reception team friendly and helpful. We appreciate your suggestions for improvement. Regarding the TV, we understand the need for more variety and will consider adding cable TV options in the future to enhance entertainment choices for our guests. As for housekeeping, we aim to balance comfort and sustainability. However, we acknowledge your feedback, and we'll look into ways to improve our cleaning services to better meet guest expectations. We’re also grateful for your recognition of the staff at the café. While it’s great to hear the breakfast service was handled well, we will address the staffing schedule to ensure a smoother experience for all guests. We hope to welcome you back for an even better experience next time! Cheers! Leong Eu May Deputy lyf Champion
Mohan M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 61 week(s) ago
Very happy, I checked in late because I arrived at 1 pm. We offer late checkout relief until 2pm. The hotel is very aesthetic and complete and there is even body lotion.
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5 people find it helpful
Accommodation's Reply
03 Jun 2024
Hi Mohan M., Thank you for choosing lyf Chinatown on your recent visit to Kuala Lumpur. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Cheers! Leong Eu May Deputy lyf Champion
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 63 week(s) ago
Hotel staff is nice, offered to clean the room since we stayed 2 nights. The room is small but clean, noise from outside is audible but not disturbing.
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Accommodation's Reply
03 Jun 2024
Hi~ Thank you for choosing lyf Chinatown on your recent visit to Kuala Lumpur. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Cheers! Leong Eu May Deputy lyf Champion
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Ronald T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 63 week(s) ago
This is a brand new hotel under Ascott management. The room was spacious enough and the amenities are superb. So glad that I don't need to buy water since they provide 3M drinkable water tap on the mini pantry on the galley. The staff are friendly and nice. But the housekeepers are the best part of this hotel. Super friendly and nice. Very close to Masjid Jamek, Mydin, Petaling and Kuala Lumpur tower.
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+5
3 people find it helpful
Accommodation's Reply
03 Jun 2024
Hi Ronald T., Thank you for choosing lyf Chinatown on your recent visit to Kuala Lumpur. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Cheers! Leong Eu May Deputy lyf Champion
Rifdia A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
My third time staying at Lyf. The best hotel in town! Love it!
2 people find it helpful
Accommodation's Reply
05 Jul 2025
Hi Rifdia A. Wow—thank you for the continued support! It truly means a lot to have you back for the third time. We’re thrilled to be your top choice in town and so glad you love your stays with us. Can’t wait to welcome you back for the fourth! Cheers! Leong Eu May Deputy lyf Chinatown
PHAM N. M. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
Niceeee. Recommend to book this place
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Accommodation's Reply
05 Jul 2025
H Thur P. Thank you for the love! We're glad you enjoyed your stay and truly appreciate the recommendation. Hope to see you back again soon for another great experience! Cheers! Leong Eu May Deputy lyf Chinatown
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 65 week(s) ago
Hotel located near lrt masjid Jamek (5 mins walk). Lots of food stalls, cafes, mini markets nearby. Walkable distance to Dataran Merdeka, Petaling Street, Central Market/Pasar Seni. Lobby is cute, the staff are very welcoming & helpful. Room is nice, cozy, suitable for travelers who seek for comfort & affordable stay. Facilities are great too! Will definitely stay here again if I come to Kuala Lumpur someday.
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1 people find it helpful
Accommodation's Reply
05 Jul 2025
Hi, Thank you so much for your kind and detailed review! We're glad to hear you enjoyed the convenience of our location and had a comfortable, cozy stay. It's great that you were able to explore nearby attractions and enjoy the local food scene just steps away. We truly appreciate your compliments on our team, lobby vibes, and facilities—it means a lot. We’ll be here to welcome you again anytime you’re back in KL! Cheers! Leong Eu May Deputy lyf Chinatown
Thanh D. N.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 66 week(s) ago
Toilet không có ổ cắm điện để sấy tóc, không có nước uống, nhân viên khoa chịu, không thân thiện, không hỗ trợ
2 people find it helpful
Accommodation's Reply
05 Jul 2025
Hi Thanh Duy Nyuyen, Thank you for sharing your feedback. We’re sorry to hear that certain aspects of your stay did not meet expectations. Your comments regarding the bathroom amenities and staff service are noted, and we will address them with the team to improve our guest experience. For drinking water, we encourage guests to refill using the filtered water dispensers available in the common areas as part of our sustainability efforts. Hairdryers are also available upon request at the reception. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future. Leong Eu May Deputy lyf Champion
LAM Q. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 69 week(s) ago
Very modern and friendly hotels, near Station MRT masjid Jamek you can access to many places of interest. At Floor G there is a coffee shop called Sloaf selling super delicious food and beverage (please try Mango Oak Tea) very nice, will come back again 🥳.
2 people find it helpful
Accommodation's Reply
04 Apr 2024
Hi Lam Quoc Huy, Thank you for choosing lyf Chinatown on your recent visit to Kuala Lumpur. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Cheers! Leong Eu May Deputy lyf Champion
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Rala N. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 71 week(s) ago
The location is quite far from tourist attractions, but it doesn't matter because public transportation is very close, just take GoKL, or walk about 300 m from Masjid Jamek station. Close to MyDin, a cheap chocolate shopping place, also about 10 minutes walking distance to Petaling Street. The advantage is that at night the atmosphere is not noisy and we can sleep peacefully after walking around all day. The staff are very friendly and helpful with whatever you need. Public facilities are very complete, you can even cook if you want, they will be happy to lend you eating or cooking utensils. There is a laundry that can wash clothes up to 10 kg with a token fee of RM21.60, there is a mini gym that can be accessed 24 hours. The check-in and check-out process is very easy. The room is very clean and beautiful, according to the picture shown. In addition to soap, shampoo, and toothbrushes, you are also given conditioner, body lotion, and handshoap. It would be better if a comb and cotton buds were provided. I will definitely stay here again next time.
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2 people find it helpful
Accommodation's Reply
04 Apr 2024
Hi Rala, Thank you for choosing lyf Chinatown on your recent visit to Kuala Lumpur. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Cheers! Leong Eu May Deputy lyf Champion
a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 71 week(s) ago
The hotel is clean, comfortable, strategic, and all the staff are friendly and helpful.
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1 people find it helpful
Accommodation's Reply
29 Mar 2024
Hi! Thank you for choosing lyf Chinatown on your recent visit to Kuala Lumpur. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Cheers! Leong Eu May Deputy lyf Champion
Number of reviews per page
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