Parkland Avenue Serpong BSD by Owner

Explore Parkland Avenue Serpong BSD by Owner
9.1
Exceptional
From 37 reviews
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Cleanliness

9.5

Room Comfort

9.4

Meal

9.5

Location

9.4

Service and Facilites

9.3

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Traveler Reviews Parkland Avenue Serpong BSD by Owner

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Customer reviews
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Reni P.
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9.4
/10
Reviewed 8 week(s) ago
Pick up the key at Loca Cafe, the room is clean and the AC is cold.
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R***a
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Staycation
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9.1
/10
Reviewed 10 week(s) ago
The room is clean and comfortable, the view is good
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Y***i
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Business
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9.4
/10
Reviewed 11 week(s) ago
Pick up the key at Loca Cafe, it's clean and the AC is cold
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R***n
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Staycation
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10.0
/10
Reviewed 15 week(s) ago
Getting the key is not difficult, the owner is friendly, the place is clean & the AC is cold, it is also suitable for families.
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N***a
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5.4
/10
Reviewed 21 week(s) ago
Internet on D-day was reported to be problematic. Asked why they had to make a deposit, the call tone was a bit high. The AC and TV remotes didn't have batteries at all. So my whole family was cold because they couldn't turn down the AC. Then I left my child's stuff behind, and it was a hassle to send it back. In the end, I just let it go.
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M***d
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9.4
/10
Reviewed 30 week(s) ago
The place is very cozy, the facilities are complete and the owner is responsive ⭐
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Edo I.
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9.4
/10
Reviewed 37 week(s) ago
Very satisfied staying here. The owner is fast response, the room is clean and the kitchen equipment is very complete, just bring groceries. Highly recommended when looking for a place to stay in the BSD area.
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1 people find it helpful
a***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
TBH, it's really clean, smells good, the AC is really cold, plus the owner is communicative🫶🏻
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Linda A.
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9.4
/10
Reviewed 42 week(s) ago
The room is nice, the AC is cold, all the equipment works well. The owner is also friendly. The swimming pool, playground and gym facilities are good and clean. I am satisfied with my vacation and stay here. Thank you owner.
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Arby P.
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Business
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9.4
/10
Reviewed 49 week(s) ago
The room is comfortable and the owner responds very quickly when the internet is not working. It is also clean and easy to receive and return the key. Thanks yaa
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T***i
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Business
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9.4
/10
Reviewed 50 week(s) ago
The room is according to the photo, the view especially at night is very beautiful from above (city lights), and the service is very friendly. Highly recommended for those looking for a room with a clear view✨
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raga a.
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9.4
/10
Reviewed 51 week(s) ago
Comfortable room. Responsive and friendly unit owner. Clean room
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Dewa M. W. W.
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Leisure
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9.7
/10
Reviewed 53 week(s) ago
Hotel staff is friendly & responsive, spacious room, fits 3 people. Strategic location, quite close to Aeon Mall & ICE. + there is Indomaret & Cafe on the ground floor to find food / snacks
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Diana A. L.
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Leisure
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9.4
/10
Reviewed 56 week(s) ago
The unit owner is very friendly, the unit is clean and complete and highly recommended to stay here.
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Aji W.
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9.4
/10
Reviewed 60 week(s) ago
Late check in was served friendly. Clean unit.
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1 people find it helpful
m***a
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10.0
/10
Reviewed 62 week(s) ago
Clean and comfortable, everything is okay.
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1 people find it helpful
F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
The studio room has a kitchen, it's really worth it. There is also a balcony and the view is directly to the swimming pool 👍🏻 the room is clean, the bathroom is also clean, the AC is cold, smart TV, basically everything in the room can be used 👍🏻 the owner is kind and responsive.
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1 people find it helpful
Q***i
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Transit
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5.8
/10
Reviewed 68 week(s) ago
If I may give you some advice, please 🙏🏻 If the Wifi is off, the TV is off, the stove is off, the AC is not cold, there is no toothbrush. At least some information at the beginning. So that we can prepare mentally and expect. Or better, don't sell the room until everything is repaired 🥲. I intended to order to rest because I was so tired all day that I couldn't go home. Eh, we were greeted with no toothbrush (we weren't informed beforehand, so we had to make the effort to go back and forth to buy one). Wifi is dead and the signal is only 1 bar in the room. The TV also automatically finds it difficult to connect to WiFi. The stove is off, and there is no water boiler either. Worst of all, the AC was cold, the temperature was 18 to 26 😢 I kept waking up all night because it was too hot. The intention was to rest in peace and quiet, but instead it was super relaxing 😭 the price was great, the expectation was at least to be able to sleep in peace. Crying so tired. But the plus is fast response btw, even though it's not a solution in my opinion, and it's clean.
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Accommodation's Reply
31 Jul 2024
Hello Qoli Amelia Nasution, thank you for your review of our accommodation. We would like to apologize to you for the inconvenience you experienced regarding the absence of a toothbrush. Please be assured that we have taken the necessary steps to ensure that this will not happen again. Regarding the wifi being off, the TV being off, the stove being off, the AC not being cold, that's not true. We have provided the WiFi password clearly, and WiFi can be used after you enter the appropriate WiFi code. You can be sure that our TV is functioning properly, both digital TV and smart TV. Regarding stoves, we have provided detailed information on how to use a cooktop correctly, so that you can use our stove facilities, so you can enjoy the results of your instant noodle cooking with your friends. If the AC is off, you can set the AC remote for the cool module, not just the fan you are using. After setting it correctly, the room AC is quite cold with a temperature of 22 degrees. Even a temperature of 16 degrees will not be cold if the setting is only FAN. We try to understand, you are too tired, because it is too late and want to immediately rest comfortably. However, we would like to thank you for your praise regarding our fast response, the cleanliness of our rooms and property. We are very happy that you like our property and always try to be better, in providing the best service. Greetings, Maya-Admin.
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Rayhan R.
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10.0
/10
Reviewed 71 week(s) ago
It's great, the place is comfortable!
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1 people find it helpful
r***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 81 week(s) ago
Very value for money, everything is fine 😁.
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2 people find it helpful
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