9.0
Exceptional
From 157 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.9

Location

9.1

Service and Facilites

9.0

People often mention about Gajah Mada Hotel Lumajang
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Distance to City Center (10)
Accessibility (10)
Staff Friendliness (10)
Ambiance (10)
Wifi (9)
Check-in/out Time (9)
Bedroom (9)
Bathroom (9)
Surroundings (8)
Family Friendly (8)
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Traveler Reviews Gajah Mada Hotel Lumajang

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Customer reviews
A***p
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10.0
/10
Reviewed 1 week(s) ago
staff ok, strategic location, clean room
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Accommodation's Reply
17 Jun 2025
Dear Mr. Asep. Thank you for staying at Hotel Gajah Mada Lumajang. Glad to hear that you enjoyed the service from our staff, the strategic location, and the cleanliness of our rooms. We are committed to always improving the best service for our guests. We look forward to welcoming Mr. Asep back to Hotel Gajah Mada Lumajang with our more optimal service. Warm Regards from Hotel Gajah Mada Lumajang Management.
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A***p
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
friendly staff, clean rooms, strategic location
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Accommodation's Reply
11 Jun 2025
Dear Mr. Asep Supriadi. Thank you for choosing Hotel Gajah Mada as your place to stay. We are very happy to hear that Mr. Asep felt comfortable with the friendly service from our staff, the cleanliness of the room, and our strategic location. Your satisfaction is our priority. We hope to welcome Mr. Asep back with our more optimal service. Warm Regards from Hotel Gajah Mada Lumajang Management.
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Z***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I'm amazed that there is a hotel in Lumajang with service like this, I won't think twice about coming here again if I come to Lumajang.
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Accommodation's Reply
11 Jun 2025
Dear Mr. Zaini. Thank you for staying at Hotel Gajah Mada. We are very happy to hear that you are impressed with our service. It is our pride to be able to provide a memorable stay experience in Lumajang. We look forward to welcoming Mr. Zaini back with our more optimal service. Warm Regards from Hotel Gajah Mada Lumajang Management
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N***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room is quite comfortable, it can be a reference for staying in Lumajang City.
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Accommodation's Reply
11 Jun 2025
Dear Loyal Customer. We would like to thank you for your trust in choosing Hotel Gajah Mada Lumajang as a place to stay. We are happy to hear that our rooms are quite comfortable and can be a reference for staying in Lumajang City. We look forward to your next visit and are always committed to providing the best service. Warm Regards Management of Hotel Gajah Mada Lumajang
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Y***a
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
At first, the outside looks like an alley and like an old hotel, but when you open the room, the interior is very nice and clean. The staff are friendly, the sheets and towels are really clean. Parking is quite a lot, breakfast is delicious.
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Accommodation's Reply
14 May 2025
Dear Loyal Customer. Thank you for taking the time to share your experience staying at our Hotel. We are very happy to hear that although the initial impression when entering the outside area looks like an alley or an old building, you feel very satisfied after seeing the interior of our clean and comfortable room. We also thank you for your appreciation of the friendliness of our staff, the cleanliness of the sheets and towels, the adequate parking area, and the breakfast that you enjoyed. Your review means a lot to us to continue to improve our services. We look forward to welcoming you back to Hotel Gajah Mada Lumajang. Warm Regards from Hotel Gajah Mada Lumajang Management.
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A***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 10 week(s) ago
The water can turn off while taking a shower 😓
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Accommodation's Reply
21 Apr 2025
Dear Loyal Customer. Thank you for choosing Hotel Gajah Mada Lumajang as your place to stay. It is an honor for us to be able to serve you while you are in the city of Lumajang. We would also like to express our deepest apologies for the inconvenience you experienced regarding the water channel that was not functioning optimally. We greatly appreciate your input and our team is currently making improvements so that similar incidents do not happen again in the future. Your comfort and satisfaction are our priority, and we look forward to welcoming you back with better service. Warm Regards Management of Hotel Gajah Mada Lumajang
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Bimo J. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The room is very far away, there is no lift access or the stairs have to be moved.
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Accommodation's Reply
25 Apr 2025
Dear Mr. Bimo J. S. Thank you for choosing Hotel Gajah Mada Lumajang as your accommodation. It is an honor for us to serve you during your stay in Lumajang City. We would also like to apologize for any inconvenience that Mr. Bimo may have experienced due to the limited elevator facilities that are currently only available in the inner building of the hotel. We greatly appreciate your understanding and patience in this situation. We are always committed to improving the quality of service for the comfort and satisfaction of our guests. We look forward to welcoming Mr. Bima back to Hotel Gajah Mada Lumajang with our more optimal service. Warm Regards from Hotel Gajah Mada Lumajang Management.
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JOKO Y. W.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Favorite Gajahmada Hotel to stay in Lumajang, highly recommended for business trips, travelers or others. close and always crowded Alun Alun Lumajang, GM shopping center, GM restaurant, many street culinary places, easy access to grab and gojek for all needs. Fast check in-out process, clean rooms, friendly and comfortable staff. Thank you Traveloka.
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Accommodation's Reply
21 Apr 2025
Dear Mr. Joko. Thank you for taking the time to share your experience staying at our Hotel. Very pleased to know that you are satisfied with our services and facilities. We are committed to always providing the best service for our guests. With a strategic location, our Hotel provides easy access to various important destinations in Lumajang, both for business and tourism purposes. We look forward to welcoming Mr. Joko back to Hotel Gajah Mada Lumajang. Warm Regards from Hotel Gajah Mada Lumajang Management.
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JOKO Y. W.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Several times staying at Gajahmada Hotel as a priority hotel stay, for business trips, related religious activities or others, restaurants with a variety of Indonesian food, very close to GM supermarkets and roadside culinary. Fast check in-out process, clean and tidy rooms, friendly and comfortable staff. Thank you Traveloka.
2 people find it helpful
JOKO Y. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Staying at Gajahmada Hotel several times is highly recommended for business trips or others, very close and always crowded with ALun Alun Lumajang, many roadside culinary places, available Grab Car-Grab bike and food options with grabfood. Fast check in-out process, clean room, friendly and comfortable staff. Thank you Traveloka.
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Accommodation's Reply
09 Mar 2025
Dear Mr.Joko Thank you for taking the time to share your experience staying at our Hotel. Very happy to know that you are satisfied with our services and facilities. We are committed to always providing the best service for our guests. With a strategic location, our Hotel provides easy access to various important destinations in Lumajang, both for business and tourism purposes. We look forward to welcoming Mr.Joko back to Hotel Gajah Mada Lumajang with our more optimal service. Warm Regards from Hotel Gajah Mada Lumajang Management
TAUFIQURRACHMAN S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Rooms with bath up and balcony are located in a new building behind the old hotel. Equipped with an elevator. The balcony faces the residential area. There is no special view, but it is embarrassing because of the fear of being seen by the villagers. The room is comfortable and clean. There are renovations on several rooms near our room so the hallway is a bit dusty. There are no connecting door rooms available, and orders for a double bed were also not received, but 2 single beds. The food is very delicious, with food prices for a hotel class very affordable. We had time to order food besides breakfast.
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1 people find it helpful
TAUFIQURRACHMAN S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Very strategic because it is very close to the Lumajang town square. Clean, quiet, as complex as a supermarket and shops under one management. For the first night we stayed in the old hotel building consisting of 2 floors, no elevator yet. Didn't have time to try the food on the first day, because we left early for a trip to Pronojiwo. If there was a choice of breakfast that could be boxed for guests who were planning a trip to Semeru like us, it would definitely be a plus.
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Accommodation's Reply
05 Feb 2025
Dear Mr. Taufiqurrachman. Thank you for choosing Gajah Mada Hotel Lumajang as your place to stay and taking the time to share your experience staying at our Hotel. To improve our service, we would like to inform you that guests who check out early can order breakfast in the form of a breakfast box. Our team is happy to help prepare it if informed in advance. We apologize if your experience this time has not been completely satisfying. Our commitment is to continue to improve the quality of service and hotel facilities for the comfort of our guests. We look forward to welcoming Mr. Taufiqurrahman back to Gajah Mada Hotel Lumajang with our more optimal service. Warm Regards from Gajah Mada Hotel Lumajang Management.
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agricynthia p. d.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
The hotel that is closest to Grobokan is the choice of accommodation for business trips, located on the edge of the highway, in terms of strategic location, the surrounding environment is quite quiet from noise, in terms of cleanliness it is not very clean, the water heater is rusty, so I am a bit worried about using it, I ordered food service to the room, the price is quite affordable and the taste is quite good, it's just that the cutlery is not very clean, for breakfast it is quite varied but the drawback is in terms of cleanliness of the cutlery, sometimes there are still stains on the cutlery
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Accommodation's Reply
31 Dec 2024
Dear Mrs. Angricynthia. Thank you for taking the time to share your experience staying at our Hotel. We apologize for the inconvenience that Mrs. Widya experienced during her stay at our Hotel. We will use Mrs. Angricynthia's criticism and suggestions as an evaluation for the development of the Gajah Mada Hotel to be even better. We are committed to always improving the best service for our guests. We look forward to welcoming Mrs. Angricynthia back to the Gajah Mada Hotel Lumajang with our more optimal service. Warm Regards from the Management of the Gajah Mada Hotel Lumajang.
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S***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Quite comfortable, there is WiFi and breakfast too, clean rooms, lack of parking outside (car got wet in the rain) and no lift to the 2nd floor, have to carry suitcases
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Accommodation's Reply
28 Dec 2024
Dear Mr. Sukiswo. Thank you for taking the time to share your experience staying at our Hotel. We apologize for the inconvenience Baoak Suiswo experienced during your stay at our Hotel. We will use Mr. Sukiswo's criticism and suggestions as an evaluation for the development of the Gajah Mada Hotel to be better. We are committed to always improving the best service for our Customers. We look forward to welcoming Mr. Sukiswo back to the Gajah Mada Hotel Lumajang with our more optimal service. Warm Regards from the Management of the Gajah Mada Hotel Lumajang.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Best hotel at Lumajang and the one and only proper hotel for business trip.
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Accommodation's Reply
28 Dec 2024
Dear Mr. Aditya. Thank you for taking the time to share your experience staying at our Hotel. Very happy to know that you are satisfied with our services and facilities. We are committed to always providing the best service for our guests. We look forward to welcoming Mr. Aditya back to Hotel Gajah Mada Lumajang. Warm Regards from Hotel Gajah Mada Lumajang Management.
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HENDRAWAN A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
friendly service and comfortable atmosphere
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Accommodation's Reply
28 Dec 2024
Dear Mr. Hendrawan. Thank you for taking the time to share your experience staying at our Hotel. Very happy to know that you are satisfied with our services and facilities. We are committed to always providing the best service for our guests. We look forward to welcoming Mr. Hendrawan back to Hotel Gajah Mada Lumajang. Warm Regards from Hotel Gajah Mada Lumajang Management.
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T***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Comfortable and delicious food for a break, perfect for traveling too
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Accommodation's Reply
24 Dec 2024
Dear Mr. Tito. Thank you for taking the time to share your experience staying at our Hotel. Very happy to know that you are satisfied with our services and facilities. We are committed to always providing the best service for our guests. We look forward to welcoming Mr. Tito back to Hotel Gajah Mada Lumajang. Warm Regards from Hotel Gajah Mada Lumajang Management.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 32 week(s) ago
Nothing has changed in decades. There is no luggage rest, even though there is space. With the rates charged, value for money, I think it is too expensive, not comparable to the facilities and atmosphere of the hotel. Winning has no competitors in the city until now.
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Accommodation's Reply
08 Nov 2024
Dear Mr. Gatot. Thank you for taking the time to share your experience staying at our Hotel. We apologize for the inconvenience that Mr. Gatot experienced during his stay at our Hotel. We will use your criticism and suggestions as an evaluation for the development of the Gajah Mada Hotel to be better. We are committed to always improving the best service for our guests. We look forward to welcoming Mr. Gatot back to the Gajah Mada Hotel Lumajang with our more optimal service. Warm Regards from the Management of the Gajah Mada Hotel Lumajang.
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Guest
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
Reasonable price for the convenience. Storage space in the hotel room needs to be increased.
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Accommodation's Reply
09 Oct 2024
Dear Hotel Customer. Thank you for taking the time to share your experience staying at our Hotel. We will use your criticism and suggestions as an evaluation for the development of the Gajah Mada Hotel to be better. As a place to stay in Lumajang City. We are committed to always improving the best service for our guests. We look forward to your return to the Gajah Mada Hotel Lumajang with our maximum service. Warm Regards from the Gajah Mada Hotel Lumajang Management.
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B***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
Good. Lots of changes. Maybe the price for the lower tier needs to be a little more competitive.
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Accommodation's Reply
11 Sep 2024
Dear Mr. Budi. Thank you for taking the time to share your experience staying at our Hotel. Very happy to know that you are satisfied with our services and facilities. Mr. Budi's criticism and suggestions will be used as an evaluation for the future. We are committed to always providing the best service for our guests. We look forward to welcoming Mr. Budi back to Hotel Gajah Mada Lumajang. Warm Regards from Hotel Gajah Mada Lumajang Management.
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