Overall Ratings & Reviews Holiday Inn Express ANTWERP - CITY CENTRE by IHG, an IHG Hotel

I had a pleasant and comfortable stay at the Holiday Inn Express in Antwerp. Staff like Anes and Arthe made my stay comfortable. For the first time I visited the city of Antwerp thus I had many questions about the local attractions and tips. Staff offered tips and were always helpful in everyway. I really appreciate all of your help. The only downside is that the hotel is located at a large plaza with trains, pedestrians, bicyclists and hangouts. It may feel unsafe to you at night, but I didn't experience any noise or disturbance while walking to and fro from the hotel. The hotel is located within a 10-minute walk from the train station and opposite of the Opera House. It is easy to find.

The staff members were amazing, so friendly and professional! Always greeting with a smile and patience even with grumpy customers. Their various railway options were very confusing but Anas, a staff member, stopped what he was doing and took time to answer my questions, saved me a ton of money on another railway ticket and cleared up all of my confusion that even 5 other people at the ticket office couldn’t answer. Thank you Anas! The complimentary breakfast was always fresh and delicious; mix of fresh, dry and hot foods, not a ton but enough of a variety and freshness— the fresh breads were the best. Rooms were very clean, fresh smelling and sound proof for a peaceful evening - can’t hear next room activities. The hotel provides laundry services but takes a min of 24hrs to get back. So there’s a laundromat within 5min walk from the hotel. Hotel is also within a 5 min walk of a huge shopping area that you could easily get lost in and end up at the downtown market. It’s within 7 min walking distance from the central train station. There’s a parking garage, bicycle rentals, bus stops and underground metro right outside the hotel. A grocery market is right around the corner for fresh fruits, quick on the go meals etc. It’s been the best experience I’ve ever had for my 11 day stay!! I will definitely return here again!

Great place.quiet close to train and tram. Air conditioning was broke and kept turning off when it was 85 outside. It would be fine and then get really hot. The front desk said the repairman was coming later this week. Other than that just fine.

Nice hotel, walkable to train station, restaurants & shopping

Lovely property. Staff was great, bed comfortable, breakfast delicious with good selection.

The staff service and breakfast was very good, hotel room was clean and neat. Strongly recommend.

Had a great stay. The room was comfortable and quiet and the staff were friendly and helpful. The breakfast buffet was top notch

Love the room, service and location

The view from the our hotel room on the 7th floor was exceptional. Room was very clean and the beds were comfortable. The staff at the hotel were very kind and helpful. Its location was perfect for what we wanted to see. It was walking distance to everything. I was hoping for a gym but they didn’t have one so to compromise if your looking for a good workout I suggest doing a few sets of the 9 floor stair well. It served me well:)

Great stay. Accommodations, breakfast, staff, everything was great. Clean, good location.

Lost my Sony Camera there.

Left my Sony camera, I called two times to the receptionist, but no sign of it. I requested to check the security cameras at the lobby and breakfast area for friday 18, 7am to 8am, but did not get any answer if the video was checked or not. Cleaningness: 5/5 , Confortable: 5/5, Easy to get there: 5/5, Security for Lost and Found: 2/5

A very comfortable stay, my room at the back of the hotel has everything needed, although a bit noisy with construction work I arrived by coach from Charleroi airport, the coach station is ideally situated less than 100 meters from the hotel.

It was an oasis of calm in a chaotic area. Antwerp is amazing but can be overwhelming. This chain hotel provided top of the line service in every aspect, and I would choose it again. Great staff, fantastic breakfast options, good linens on a comfy bed.

Great service and comfort at hthe Holiday Inn Express. The free breakfast was very convenient. Location is a little walk from the centre but is convenient for the train station and there re many shops around. Would definitely reccommend and would stay again.

The people, the place the room was excellent

Easy to get to from the train station. Clean, efficient staff as well as being very helpful.

Nice new hotel. Staff excellent. Location central.

Hotel is in the centre of the city

Great location. Clean rooms. Good choice of cold meats, fruit, cheese and breads for breakfast.