Overall Ratings & Reviews Holiday Inn Express Guadalajara Vallarta Poniente by IHG

Nice and clean

I wanted to give this place five stars but my family stayed here for six nights and two of those nights we had no TV signal. After long days with our 9 and 13 year olds they needed something to unwind and were left in a quiet room with no distractions. We were told it was being worked in but two days seems like a long time. Pool closes at 8 so we could not take them swimming . Quiet hotel nights for adults may not be too bad but for kids, they need their tv.

They attempted to scam me by telling me Expedia had not paid and charged me the full amount again in order to check in. After discussing it with Expedia I spoke to the same woman, Lourdes Preciado at the front desk and she gave me a refund but after reviewing realized it wasn’t the exact amount. She stated it was expedias fault which I highly doubt.

Everything was great!

Good

Great host care

We stayed at this hotel for a concert as it’s very close to the Akron stadium. But

Good

Great place

Muy bonitas y modernas instalaciones, excelente servicio, sobre todo del personal de cocina y de limpieza, son muy amables y atentos. El desayuno muy sabroso, y sobre todo, muy buena tarifa por parte de Expedia.

N/A

Great property! Near a busy intersection that can have a lot of traffic at times.

Ok

Very nice and excellent service

The breakfast was the best!!

Excelent customer service.

Excelent cuatomer service

Great place to stay in Zapopan.

Noise

Very good buffet breakfast with friendly service. Very practical and comfortable stay