Overall Ratings & Reviews Banyan Tree Alula

Amazing place!!!

The place surroundings the villa design but over all the main pool is amazing!!

Top notch. The best property I’ve been to

paradise on earth. wonderful hotel,!kind and helpful staff. special mention to rashida for her extraordinary hospitality

This hotel is amazing to say the least. From the property to the stafff everything was excellent. A perfect stay. Thank you

It was beyond amazing all the staff very polite very friendly the room was inmaculate the food was great, Llhom from Uzbekistan was phenomenal and very attentive also the manager of room coordinator he’s from Mexico was outstanding great service great host!! Pools were heated and pit fire at night was awesome

The location of this hotel is unique, with an amazing nature background . The design of the villas in a modern style blended like tents in the middle of the desert terrain was a hit for us.All this in a top quality 5 star ambiance. Outstanfing staff and impecable service

Unbelievable place!! Highly recommend!! Unique experience.

Pool which is main feature of this property was not working. They did inform me after I booked my stay. They also had made arrangements with Habitat but it was not the same. I was hoping they would some how compensate me for inconvenience but they did not. other than that a great property and great staff

The only problem was card key. Finally they gave us metal key. Also some water problem in bath room. However, the whole design of this property is one of best in my life. Staff are so friendly

Absolutely amazing stay. The resort itself is in a stunning location with an incredible backdrop The staff were very friendly and went out of their way to sort anything that we needed

Lieu incroyable. Villa joliment decoree mais nombreux taches non identifiables sol/ tapis et coussins. Equipement se decroche du mur a plusieurs endroits ca ne fait pas net pour un 5 etoiles. La nourriture autant au petit dej qu au room service est globalement decevante. Je n ai pas apprecié devoir appeler a chacune de mes sorties. Mettez en place des trotinettes electriques ou des voiturettes individuelles. Personnel aimable mais ne maitrisent pas assez l anglais pour certains. Globalement decue. Quand on passe aux six senses red sea, on comprend rapidement la difference de standing de service et d experience. Globalement extremement cher pour ce que cest. Il n y a que le lieu et la vue de la chambre qui vaille le coup et cest deja bien. Si vous avez les moyens allez y sinon ne gaspillez pas votre argent et prenez un hotel moins cher qui sera meilleur rapport qualite prix. Aussi tres important: imperativement reserver AVANT , LONGTEMPS AVANT si vous souhaitez visiter Hegra. Les voyageurs ne sont pas assez informés que sils decident le le faire sur place le jour meme ils risquent de ne pas pouvoir visiter car complet. Et quand cest complet cest complet personne ne pourra rien pour vous vous ne verrez pas Hegra! Je regrette que l hotel ne m ait pas informé de ce phenomene unique a al ula. Reservez 1 mois avant sinon vous ne verrez pas hegra.

Alberca espectacular , podría estar más caliente el agua

Hotel maravilhoso café da manhã a la carte e delicioso. Serviço de quarto impecável, todos funcionários extremamente gentis. Tudo perfeito.

Excelente lugar muy bello en todo sus aspectos ... atención de primera volveré a regresar el próx año

O hotel é fantástico, recepção perfeita, atendimento perfeito, o quarto estava impecavel, as dependências do hotel são muito bem cuidadas e planejadas. Super recomendo a experiência.

Increible

We were able to spend four unforgettable days at the Banyan Tree Hotel in AlUla in mid-January. The whole hotel, the restaurants, the villas, the friendliness and that combined with the incomparable landscape of AlUla and Hegra is really worth a trip. And if there would be an Oscar for the best concierge in the world, no one else but Mustafa would deserve this Oscar. Thank you very much for these very, very impressive days in a very peaceful environment!