Overall Ratings & Reviews Grand K Hotel Suites Hanoi

Dear Mr/ Mrs Dat Nguyen, We very much appreciate your comments regarding your stay at the Grand K Hotel Suites Hanoi It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager

Dear Mr Three, On behalf of the hotel, I would like to thank you for your interest and stay at Grand K Hotel Suites Hanoi. Our hotel always puts customer service first and considers customers as the focus as well as the destination that the service is aiming for. The incident during his recent stay was something the hotel did not want to happen. On behalf of the hotel, I would like to apologize to you for your recent unsatisfactory experience. The hotel has seriously reviewed, evaluated and taken practical actions with individual and internal staff to improve and improve service quality for the next stays of you and your family. Hopefully Grand K Hotel Suites Hanoi is still a reliable address on your next trips. Best regards, Front Office Manager.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Grand K Hotel Suites Hanoi It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager

Hello Guest Trinh, On behalf of Grand K Hotel Suites Hanoi, I would like to thank you for choosing Grand K Hotel Suites Hanoi and for sharing your feelings about your recent stay at our hotel. I am very pleased to hear that you had a pleasant and enjoyable stay at Grand K Hotel Suites Hanoi. The staff at Grand K Hotel Suites Hanoi always try their best to provide excellent service, and this is where I am very impressed and proud. The staff of Grand K Hotel Suites Hanoi is committed to continuing to do a good job to ensure that the next time we visit the hotel, we will welcome you and provide you with better and perfect service. furthermore. We look forward to welcoming you back to Grand K Hotel Suites Hanoi soon. Best regards, TRAN THUY MAI (Ms), Communications Manager, Grand K Suites Hanoi Hotel

Hello Guest Nguyen, On behalf of Grand K Hotel Suites Hanoi, I would like to thank you for choosing Grand K Hotel Suites Hanoi and for sharing your feelings about your recent stay at our hotel. I am very pleased to hear that you had a pleasant and enjoyable stay at Grand K Hotel Suites Hanoi. The staff at Grand K Hotel Suites Hanoi always try their best to provide excellent service, and this is where I am very impressed and proud. The staff of Grand K Hotel Suites Hanoi is committed to continuing to do a good job to ensure that the next time we visit the hotel, we will welcome you and provide you with better and perfect service. furthermore. We look forward to welcoming you back to Grand K Hotel Suites Hanoi soon. Best regards, TRAN THUY MAI (Ms), Communications Manager, Grand K Suites Hanoi Hotel

Hello Guest Ngo, On behalf of Grand K Hotel Suites Hanoi, I would like to thank you for choosing Grand K Hotel Suites Hanoi and for sharing your feelings about your recent stay at our hotel. I am very pleased to hear that you had a pleasant and enjoyable stay at Grand K Hotel Suites Hanoi. The staff at Grand K Hotel Suites Hanoi always try their best to provide excellent service, and this is where I am very impressed and proud. The staff of Grand K Hotel Suites Hanoi is committed to continuing to do a good job to ensure that the next time we visit the hotel, we will welcome you and provide you with better and perfect service. furthermore. We look forward to welcoming you back to Grand K Hotel Suites Hanoi soon. Best regards, TRAN THUY MAI (Ms), Communications Manager, Grand K Suites Hanoi Hotel

Dear Valued Guest, Bui Van Phu, On behalf of Grand K Hotel Suites Hanoi, I would like to thank you for choosing Grand K Hotel Suites Hanoi and for sharing your feelings about your recent stay at our hotel. I am very pleased to hear that you had a pleasant and enjoyable stay at Grand K Hotel Suites Hanoi. Grand K Hotel Suites Hanoi staff always try their best to provide excellent service, and this is where I am very impressed and proud. The staff of Grand K Hotel Suites Hanoi is committed to continuing to do a good job to ensure that the next time we stay at the hotel, we will welcome you and provide you with better and perfect service. furthermore. We look forward to welcoming you back to Grand K Hotel Suites Hanoi soon. Best regards, TRAN THUY MAI (Ms), Communications Manager, Grand K Suites Hanoi Hotel

Dear Valued Guest Vu Ngoc Tuan, On behalf of Grand K Hotel Suites Hanoi, I would like to thank you for choosing Grand K Hotel Suites Hanoi and for sharing your feelings about your recent stay at our hotel. I am very pleased to hear that you had a pleasant and enjoyable stay at Grand K Hotel Suites Hanoi. Grand K Hotel Suites Hanoi staff always try their best to provide excellent service, and this is where I am very impressed and proud. The staff of Grand K Hotel Suites Hanoi is committed to continuing to do a good job to ensure that the next time we stay at the hotel, we will welcome you and provide you with better and perfect service. furthermore. We look forward to welcoming you back to Grand K Hotel Suites Hanoi soon. Best regards, TRAN THUY MAI (Ms), Communications Manager, Grand K Suites Hanoi Hotel

Dear Guest Ngo The Trong, On behalf of Grand K Hotel Suites Hanoi, I would like to thank you for choosing Grand K Hotel Suites Hanoi and for sharing your feelings about your recent stay at our hotel. I am very pleased to hear that you had a pleasant and enjoyable stay at Grand K Hotel Suites Hanoi. The staff at Grand K Hotel Suites Hanoi always try their best to provide excellent service, and this is where I am very impressed and proud. The staff of Grand K Hotel Suites Hanoi is committed to continuing to do a good job to ensure that the next time we visit the hotel, we will welcome you and provide you with better and perfect service. furthermore. We look forward to welcoming you back to Grand K Hotel Suites Hanoi soon. Best regards, TRAN THUY MAI (Ms), Communications Manager, Grand K Suites Hanoi Hotel