9.0
Exceptional
From 220 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.3

Service and Facilites

8.9

People often mention about Taman Anggrek Residence By Gin
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Accessibility (40)
Ambiance (38)
Surroundings (35)
Bedroom (34)
Hotel Area (34)
Staff Friendliness (32)
Room Space (32)
Bathroom (32)
Distance to City Center (29)
Family Friendly (28)
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Traveler Reviews Taman Anggrek Residence By Gin

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40
Customer reviews
Erawati
icon-Leisure
Leisure
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6.2
/10
Reviewed 2 week(s) ago
There was no complimentary drinking water or tissues. The bathroom was clogged, the drainage wasn't working properly, and the AC in the living room leaked, causing my child to slip. The Wi-Fi couldn't be used even though I'd been informed. The duvet didn't have a cover, so it was a bit itchy. They promised to return the deposit upon check-in, but it wasn't returned until a few hours later when I asked for it.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The staff is friendly. The room is clean. The space is enough for the 5 of us. It's worth it.
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+4
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Fitri I.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Comfortable, clean, quiet, at first there was a problem with the Wi-Fi not connecting, but the admin was fast in responding so we could finally Netflix until morning. Close to the mall, can also access the pool
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1 people find it helpful
D***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 7 week(s) ago
I thought this was a hotel but it turned out to be an Airbnb listing so there is no free parking and you have to pay per hour so half a day can be 40-60 thousand just for parking!!!! Strategic location close to Taman Anggrek Mall and Central Park. The cleanliness is very bad, there are lots of small cockroaches and the cleaning method is still manual, please equip the staff with a vacuum cleaner or mop. The wifi is very unstable, sometimes very fast and mostly there is no connection at all. The admin staff must be followed up either to clean the room and repair damaged facilities.
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rizky p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
super comfy room clean. cold AC
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2 people find it helpful
d***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Thank you for your help. OMG. Thank you for your help. OMG. Thank you for your help. OMG. Thank you for your help. OMG.
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1 people find it helpful
H***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The staff is friendly and very helpful. It's perfect for a staycation in the city center because it's very close to the mall.
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1 people find it helpful
Elly F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The room is neat, clean, good facilities. There are toiletries but no toothbrush. There is an induction stove and cooking utensils available to heat food, there is a microwave and refrigerator.
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j***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
Remember check in must be on time at 14.30, it can't be done any earlier.
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1 people find it helpful
Muhammad h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff was very friendly upon check out.
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1 people find it helpful
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
My child studies at Trisakti, the location and comfort of the place is very good,
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2 people find it helpful
J***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Nice, clean, and comfortable. Recommended to stay here.
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N***o
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
The staffs are nice and accommodating. The room is clean. I changed rooms a few times in different bookings, but this one is the best in terms of cleanliness and comfort. Too bad I can't extend my stay in the same room because it's rented out.
1 people find it helpful
N***o
icon-origin-TRAVELOKA
8.1
/10
Reviewed 12 week(s) ago
Please do pest control regularly and don't rent out units that are still infested with roaches.
2 people find it helpful
N***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
The side walls of the bed can be cleaned so that it is not annoying. Lighting can be added a little for comfort.
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2 people find it helpful
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 12 week(s) ago
The AC in the room smells bad. The AC in the living room is leaking. The staff service is not satisfactory.
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1 people find it helpful
Rachid L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Great experience. Nice host. Clean apartment.
2 people find it helpful
D***a
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 13 week(s) ago
clean but service is not professional n
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Rahmat
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Will definitely stay here again if I go to Jakarta.
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2 people find it helpful
J***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 17 week(s) ago
Late check in without compensation, AC leaking and it seems like the room has not been cleaned because it is still dirty and many facilities are lacking such as towels, mats, etc. There are many provisions outside the written policy on Traveloka.
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11 people find it helpful
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