7.7
Pleasant
From 202 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.4

Meal

7.7

Location

8.1

Service and Facilites

7.5

People often mention about SMART Dream
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Bedroom (15)
Accessibility (13)
Soundproof (12)
Bathroom (12)
Ambiance (11)
Room Space (10)
Staff Friendliness (9)
Surroundings (8)
Check-in/out Time (8)
Hotel Area (7)
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Traveler Reviews SMART Dream

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40
Customer reviews
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The only downside is that there's no doormat.
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1 people find it helpful
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Easy booking process, hotel location and hotel facilities.
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1 people find it helpful
s***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Good and according to expectations.
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 15 week(s) ago
Worst hotel. Towel just only 1 for two people in one room. Bathroom dirty, no soap and toiletries. No tissues. The receptionist was not friendly in serving, very honest. It is not recommended to stay here. Very disappointing. I asked other guests and they experienced what I was experiencing. You should not stay here. It is better to stay in another hotel. The price of this hotel is quite expensive with such services.
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a***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.0
/10
Reviewed 16 week(s) ago
It's appropriate for the price, but the cleanliness of the bed and bed cover should be taken into account.
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P***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
According to its cheap price.
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N***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Yes, it's good for the price and condition.
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The hotel staff was very friendly and helped with the check-in process.
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A***d
icon-origin-TRAVELOKA
5.3
/10
Reviewed 20 week(s) ago
From the picture it looks good, but in reality it is far from it. The sheets look like they haven't been washed, they are very shabby. Although the lobby service is good, the facilities in the room are lacking.
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3 people find it helpful
M***D
icon-origin-TRAVELOKA
5.0
/10
Reviewed 21 week(s) ago
i have been lied to this is not smart dream this will be your worst nightmare the photos the hotel posted is fake fear allah and stop cheating people
2 people find it helpful
J***n
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 21 week(s) ago
Welcome to Gboard clipboard, any text that you copy will be saved here.Touch and hold a clip to pin it. Unpinned clips will be deleted after 1 hour.Use the edit icon to pin, add or delete clips.Tap on a clip to paste it in the text box.
1 people find it helpful
Y***k
icon-origin-TRAVELOKA
6.3
/10
Reviewed 22 week(s) ago
the information on the duration of stay when booking online with the listed price did not match when checking in, when checking in the receptionist informed that for this price it only lasted 4 hours, but the information on the application said the maximum duration was until 12 noon, so I was forced to upgrade so that I could stay until 12 noon, and of course there was an additional charge. There was no mat in the room.
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3 people find it helpful
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 23 week(s) ago
Very basic room and facility at bargain price. Suitable for 1 night stay before go to airport at early morning. Distance from airport 15km @ 30 min by free shuttle provide by hotel.
1 people find it helpful
A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
7.2
/10
Reviewed 24 week(s) ago
1. Hotel without towels 2. The bathroom closet is full of water Sorry, the pillows are dirty 3. The room smells of cigarettes very strongly
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2 people find it helpful
F***m
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 24 week(s) ago
According to the price and facilities provided, don't set your expectations too high.
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1 people find it helpful
Suryadi S.
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 24 week(s) ago
the service was not very pleasant, the room was dirty, the water in the toilet often didn't work, when checking in I was asked for a refund because of a price error in the application, asked to book at a different price, after arguing I was finally able to check in... but in a condition that was as is.
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T***A
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 24 week(s) ago
Good according to budget, don't expect more, but for transit it's ok
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A***y
icon-origin-TRAVELOKA
8.1
/10
Reviewed 27 week(s) ago
Please maintain the cleanliness
1 people find it helpful
R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Very good stay here, the service is fast response, the facilities are quite good
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2 people find it helpful
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Andrea P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Hotel is okay but just no wifi but the staff is very nice and helpful
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