Dirty room, hard mattress makes noises. The sheets, pillowcases are not clean, there are no curtains so it is very hot from noon to evening, even the AC doesn't feel cold. It's like being in a sauna. The TV is on but there is no picture so it can't be watched. The towels are not clean, it's like they need to be replaced for towels, sheets, pillowcases, blankets, curtains, and carpets.