Overall Ratings & Reviews RedDoorz @ Jalan STM Medan

Only high rating, poor service

The hot water doesn't work, the digital is also broken, there is no TV plug

The hotel staff had a bad attitude and the room was badly damaged.

Okay, just a lot of broken stuff

The hotel staff is very rude and a bit impolite.

It's still okay, but the bearded one is a bit impolite, when people talk he plays ML instead

The staff who are a bit plump are very responsible.

Not given a remote, not given soap, not given a towel

Lots of damage but the staff are having fun playing ML

The TV cable was not connected and there was no signal, even though I had told the staff, the staff didn't want to fix it and instead continued playing ML.

At this date, all the staff were still friendly, but at the end of November, there were two thin staff members without glasses and one with a beard who was very rude, indifferent and cheeky. If you don't have the intention to work, just resign, sir, making guests uncomfortable when they rest.

There are 3 staff, two of whom really treat customers well, one who is a bit fat and one who doesn't have a beard. And there is an additional employee who is skinny and black without glasses, he is very cheeky.

The service is not friendly, even though I have made an additional request on the upper floor, I was given the ground floor, the reason is that it is full because I arrived late, and the closed is not functioning properly, the TV signal network often disappears, the TV plug is not given, when I ask for the reason, it can't be found and when I ask for a room roll, I'm told it's full even though there are many empty rooms. The reason is that it has been booked by VVIP guests even though the VVIP guests are guests who pay directly at the hotel. It is very uncomfortable, I'm here to rest, not have sex.

satisfied with the service of the staff, the room is comfortable and clean.

TV tidak berfungsi, pelayanan kurang ramah.

Saya diberi kamar di lantai 3 dalam keadaan bekas dipakai orang, kamar bau, dan tidak dibersihkan. Padahal ingin istirahat bukan macam-macam. Sangat mengecewakan. Kalo ada minus bintang saya kasi minus 1000.

Btw cargerku tinggal disitu kamar 103.

The room is so dirty 😤, water stinky, I think I won't to stay here anymore.

Facilities are incomplete, uncomfortable, not clean.

I have stayed here several times. Only Just This time it's me. Can't get toiletries and water. Like sometimes it doesn't turn on and the water pressure is low. Cleanliness is also far from the last time I stayed here.