Overall Ratings & Reviews FOX Hotel Glenmarie Shah Alam Managed by The Ascott Limited

Dear Valued Customer, Receiving warm and friendly service from our staff sets the tone for a great stay, This was not your experience and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience of customer service is an isolated incident. It was a pleasure to have you as our guest and I hope you give us an opportunity in hosting you again. May the FOX be with you ! Regards, Azian Ibrahim Asst Operation Manager

Dear Valued Customer, Thank you for taking time to share your recent experience with us. It is through guest feedback that we able to improve upon the dining experience provided to our guest. We fell short of meeting your expectations while dining in the outlet. Your experience of food varieties has been shared with the Head Chef who joins me in offering not only our sincere apologies for the team short comings, but our commitment to resolving these issues in order to improve the dining experience in the future. I hope you choose to stay with us again when you travel bring you back here. May the FOX be with you ! Regards, Azian Ibrahim Asst Operation Manager

Hi Syafrianita, Thank you for choosing FOX Hotel Glenmarie Shah Alam. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from guest like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcome you again soon to our property. May the FOX be with you. Bob Yusof Hotel Manager

Hi Syafrianita, Thank you for choosing FOX Hotel Glenmarie Shah Alam. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from guest like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcome you again soon to our property. May the FOX be with you. Bob Yusof Hotel Manager

Hi Syafrianita, Thank you for choosing FOX Hotel Glenmarie Shah Alam. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from guest like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcome you again soon to our property. May the FOX be with you. Bob Yusof Hotel Manager

Hi H***Y Thank you for choosing FOX Hotel Glenmarie Shah Alam. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from guest like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcome you again soon to our property. May the FOX be with you. Bob Yusof Hotel Manager

Hi There, Thank you for choosing FOX Hotel on your recent visit to Shah Alam. We are glad to hear that you have enjoyed your stay with us. Your comments and kind words are very much valued. Once again, thank you for making us one of your preferred accommodation choices. We look forward to seeing you on your next trip to Shah Alam! May the FOX be with you. U Jin A. Lourds, Assistant Manager of Operations

Hi Gunawan, Thank you for choosing FOX Hotel on your recent visit to Shah Alam. We are glad to hear that you have enjoyed your stay with us. Your comments and kind words are very much valued. Once again, thank you for making us one of your preferred accommodation choices. We look forward to seeing you on your next trip to Shah Alam! May the FOX be with you. U Jin A. Lourds, Assistant Manager of Operations

Dear Guest, It was a great pleasure having you stay at Fox Hotel Glenmarie Shah Alam. We appreciate you taking a moment to write a review about us. We truly valued it. We have fully taken note of your observations for our best improvements. We seek your patience and understanding, as the recommendations may require time to be implemented. Once again, thank you for staying with us. We look forward to seeing you on your next trip to Shah Alam! May the FOX be with you. U Jin A. Lourds, Assistant Manager of Operations

Hi Meni, Thank you for choosing FOX Hotel on your recent visit to Shah Alam. . We personally apologise for any inconvenience caused, we have fully taken note of your observations and recommendations for improvements. Once again, thank you for making us one of your preferred accommodation choices. We look forward to seeing you on your next trip to Shah Alam! May the FOX be with you. U Jin A. Lourds, Assistant Manager of Operations

Hi Ms Meni, Thank you for choosing FOX Hotel on your recent visit to Shah Alam. Thank you for your compliments. We truly valued and appreciated it. We have fully taken note of your observations and recommendations for improvements. We seek your patience and understanding as the recommendations may require time to be implemented. We have started our continental breakfast today and hope to see you soon to have more feedback. Once again, thank you for staying with us. We look forward to seeing you on your next trip to Shah Alam! May the FOX be with you. U Jin A. Lourds, Assistant Manager of Operations

Hi Haliza, Thank you for choosing fox hotel on your recent visit to Shah Alam. We are glad to hear that you have enjoyed your stay with us. Your comments and kind words are very much valued. Once again, thank you for making us one of your preferred accommodation choices. We look forward to seeing you on your next trip to Shah Alam! May the FOX be with you. U jin A. Lourds, Assistant Manager of Operations.

Hi Nurul, Thank you for choosing FOX Hotel on your recent visit to Shah Alam. We are glad to hear that you have enjoyed your stay with us. Your comments and kind words are very much valued. Once again, thank you for making us one of your preferred accommodation choices. We look forward to seeing you on your next trip to Shah Alam! May the FOX be with you. U Jin A. Lourds, Assistant Manager of Operations

Hi Nurfadzreen, It was a great pleasure having you stay at FOX Hotel Glenmarie Shah Alam. We appreciate you taking a moment to write a review of your most recent stay. We apologize for the inconvenience caused. We will look into the issue and resolve it as soon as possible, ensuring that this will not repeat again in the future. We hope to serve you better on your next stay with us, and we look forward to seeing you again. May the FOX be with you. U Jin A. Lourds, Assistant Manager of Operations

Hi Wijaya, Thank you for choosing FOX Hotel on your recent visit to Shah Alam. We are glad to hear that you have enjoyed your stay with us. Your comments and kind words are very much valued. Once again, thank you for making us one of your preferred accommodation choices. We look forward to seeing you on your next trip to Shah Alam! May the FOX be with you. U Jin A. Lourds, Assistant Manager of Operations

Hi Dina, Thank you for choosing FOX Hotel on your recent visit to Shah Alam. We are glad to hear that you have enjoyed your stay with us. Your comments and kind words are very much valued. Once again, thank you for making us one of your preferred accommodation choices. We look forward to seeing you on your next trip to Shah Alam! May the FOX be with you. U Jin A. Lourds, Assistant Manager of Operations

Hi Nike, Thank you for choosing FOX Hotels Glenmarie on your recent visit to Shah Alam.   We are glad to hear that you have enjoyed your stay with us. Your comments and kind words are very much valued. Once again, thank you for making us one of your preferred accommodation choices. We look forward to seeing you on your next trip to Shah Alam! U Jin A. Lourds, Assistant Manager of Operations