9.2
Exceptional
From 511 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.3

Service and Facilites

9.2

People often mention about Harper Kupang by ASTON
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Staff Friendliness (61)
Bedroom (61)
Ambiance (60)
Room Space (54)
Hotel Area (54)
Distance to City Center (53)
Bathroom (52)
Accessibility (50)
Surroundings (48)
Wifi (46)
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Traveler Reviews Harper Kupang by ASTON

Number of reviews per page
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40
Customer reviews
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good experience in Harper Hotel Kupang, thanks for the service, very recommended for single or family trip.
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Job B. d. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel’s location is highly strategic, offering easy access to key areas.
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J***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good place. Nice and clean room.
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f***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Hotel with complete sports facilities, clean rooms, good!
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D***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was a pleasant experience staying at the hotel...
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D***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good... The staff is also friendly and very responsive
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A pleasant stay experience, only one thing that is lacking in my opinion is the limited hours of use of the swimming pool.
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l***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The hotel is clean, the staff is quite friendly, the location is affordable, the hotel room is comfortable, only the bed is a bit saggy, but everything else is okay.
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W***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is nice and clean. The rooms and hotel facilities are also complete. We recommend staying here.
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W***s
icon-origin-TRAVELOKA
6.9
/10
Reviewed 7 week(s) ago
The only friendly Front Officers at this Hotel are Kak Putry and Kak Marlis. The rest are dishonest and unhelpful. How can you be a front officer with a dishonest and unhelpful attitude?
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1 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Thank you for taking the time to provide your review. Your feedback is invaluable to us in understanding, responding to, and correcting any shortcomings, ensuring every guest has a pleasant stay. We regret any inconvenience you experienced with our team's service. We will follow up on this issue immediately and do our best to resolve it. We look forward to welcoming you back in the future and providing you with an even better stay. Best regards, Muh Aidil Adha, Front Office Manager.
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N***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Comfortable. Very impressive. A very comfortable week-long stay.
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Accommodation's Reply
03 Aug 2025
Dear Sir/Madam, Warm greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience at our hotel. We are delighted to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback motivates us to continue improving our services. If you plan to return, we would be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or feedback. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha, Front Office Manager.
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Florian G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Since the hotel is pretty new, everything is still in good shape. The breakfast had a wide selection of tasty Indonesian food. Bread-wise unfortunately only toast. The rooms and our bathroom were very clean. All the staff were very friendly. I can recommend the hotel!
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Florian G Thank you for taking the time to provide your review, helping us understand, react to, and resolve issues at the hotel to ensure all guests have a pleasant stay with us. The problem you are experiencing will be looked into, and we will do our best to resolve it. We hope you will give us another opportunity to demonstrate our service standards and look forward to welcoming you back in the future. Sincerely, Muh Aidil Adha Front Office Manager
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Highly recommended, because it is clean and comfortable.
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Accommodation's Reply
28 Jul 2025
Dear Mr./Mrs. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience at our hotel. We are delighted to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback motivates us to continue improving our services. If you plan to return, we would be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or feedback. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha, Front Office Manager.
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F***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Good place to stay because the quality is very good.
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Accommodation's Reply
28 Jul 2025
Dear Mr./Mrs. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience at our hotel. We are delighted to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback motivates us to continue improving our services. If you plan to return, we would be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or feedback. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha, Front Office Manager.
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Large rooms, the food at the restaurant is pretty good. My go to hotel when I'm in Kupang
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Accommodation's Reply
28 Jul 2025
Dear Mr./Mrs. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience at our hotel. We are delighted to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback motivates us to continue improving our services. If you plan to return, we would be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or feedback. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha, Front Office Manager.
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G***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The perfect hotel for a layover, staff are extremely friendly and helpful. The rooms and facilities are in really good condition and there is beautiful scenic pool and clean gym. They do offer a free airport shuttle but only at certain times, otherwise they’re able to help with a paid airport taxi of 200K. Overall really nice stay!
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Accommodation's Reply
28 Jul 2025
Dear Mr/Mrs "Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. It's wonderful to know that our services and facilities met your expectations. We strive to provide the best experience for our guests, and your feedback motivates us to continue delivering excellent service. If you plan to visit again, we'll be thrilled to welcome you back. If you have any suggestions or additional comments, please don't hesitate to let us know. Your input is invaluable as we constantly work to improve. We hope to see you again soon!" Sincerely, Muh Aidil Adha Front Office Manager
G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
location in the city center very close
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Accommodation's Reply
05 Jul 2025
Dear Sir/Madam. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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t***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
the best hotel in kupang. want to come back again if i go to kupang
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1 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear Sir/Madam. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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t***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
the best hotel in kupang city. clean and comfortable to stay here. must come back again...
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Accommodation's Reply
05 Jul 2025
Dear Sir/Madam. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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t***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
best hotels in kupang for now
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Accommodation's Reply
23 Jun 2025
Dear Sir/Madam. Warmest greetings from Harper Hotel Kupang. Thank you for taking the time to share your experience of staying at our hotel. We are very pleased to know that you enjoyed your stay with us and that the services and facilities we provide have met your expectations. We are always committed to providing the best experience for our guests, and your positive feedback is a motivation for us to continue to improve our services. If you plan to return, we will be happy to welcome you back. Please do not hesitate to contact us if you have any additional suggestions or input. We look forward to welcoming you back to Harper Hotel Kupang soon. Best regards, Muh Aidil Adha. Front Office Manager.
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Number of reviews per page
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