Overall Ratings & Reviews Bayside Hotel Pine Street

Late check-in

The rooms were so dirty, 2 days will pass without cleaning. On the second day I even asked for the broom so that I can sweep because it was so dirty.

Ight

I had booked a luxury quiet room and it was indeed quiet, just the homeless people talking outside

We had to pay R50 deposit per key, but were not refunded when checking out. The first room we received was stinky and the aircon didn't work. We complained and were assigned a new room which was much better. The area isn't that safe, but there is safe/guarded parking for an extra fee of R50 per night, and the hotel itself feels safe (it's also 24/7 guarded).

Its was amazing ....the room was so clean👌❤️ the space in the shower 👌 the staff was so friendly they assisted us with everything we needed...would definitely visit again

AC not working had a fan it was to hot at night,closet had cockroaches could be because it really hot.

I recently stayed at Bayside Hotel and booked my stay through Hotel.com. My booking clearly stated that a continental breakfast was included in the price. However, upon arrival, the receptionist informed me that breakfast was not included for guests who booked online. Despite showing my confirmation email from Hotel.com which clearly listed breakfast as included, the receptionist refused to acknowledge this and insisted I pay extra for breakfast. This created an unnecessary and frustrating situation at the beginning of my stay. While the hotel itself may have been satisfactory, this experience significantly impacted my overall impression. It was disappointing to have to argue for a service that was already paid for.

Most of the room furnisher seemed to be worn out and also one of the windows in my room was broken.

Nothing i like about the place. The room they offered me was not prepared for a guest. I didnt sleep. I had to find a ñew accommodation elsewhere The property is under renovations where you have to skip rubble More than dissatisfied

Out stay was amazing we really enjoyed ourselves. The cleaner very friendly n helpful. They a always smiling. Unfortunately wen we arrive the was que at the reception n the was only 1 person working.

It was three days stay and i enjoyed their service in the hotel room service number one every thing was on point

It was a great experience I'll like to come back. Everything was on point

The location was excellent for my purposes and the accommodation was great. Friendly and courteous staff all around the building from Security & Reception to the Domestic Helpers. The room was comfortable and well organised, I would use this venue again while in Durban.

Too much noise from other room and the security nothing waa done . But its very clean just like other Bayside Hotel .

Perfect place to stay

The whole experience was spoilt by power being off from Saturday morning right through to Sunday when I checked out at 09h00. This caused me a lot of inconvenience as I could not prepare for the next days presentation using my laptop. I am very disappointed.

Our trip was quite good regardless of the bed sheets having stAins.

Bad experience

It was amazing