9.4
Exceptional
From 81 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Decu Downtown

Number of reviews per page
20
40
Top reviews
Peter
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very beautiful small hotel with elegant lobby and very pleasant pool area. The staff was absolutely phenomenal. Each and every one went out of their way to accommodate every need and request promptly and with a warm and sincere smile. Mercedes especially and I wish I could remember all the names. Such a pleasure!
Cynthia
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Quiet and relaxing. Amazing guest service.
Arleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent staff Good continental breakfast Clean room Great location for Merida Centro Great stay!
Mila
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I had the loveliest stay at Decu. The hospitality experience was amazing, with an incredibly welcoming and friendly staff. Very tranquil and in a walkable neighborhood.
Nicholas James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This is such a beautiful property. The place is pristine, the bed and pillows super comfortable and lets talked about the staff, just wow. Super attentive, accommodative, always with a smile. We are vegan and their menu didn’t have vegan options so we opted for buying some fridge food and make our leaves dinner, they warmed the food for us, no if it buts about it. We had THE best experience
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Joshua
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Warm and attentive service, clean and aesthetically pleasing environment.
Gamaliel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Beautiful place in safe convenient central location in downtown Merida. Staff was friendly but a bit disorganized.
Ricardo
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great property. Clean and with an excellent location. The staff was very friendly and helpful.
Carolina
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Amazing service
Ivan
icon-with Partner
with Partner
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

The place is magnificent, beautiful, well located, and I would give 10 stars to the staff if I could.
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very small intimate hotel with lots of open spaces to chill. Rooms are very quiet.
Santiago
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

All good
Jessica
icon-
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I finished my first trip to Mexico with a 2 night stay here to unwind and relax and it delivered. The staff was lovely, the property lush with greenery and beautiful design. I look forward to visiting again once the speakeasy is ready for patrons!
kassandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Beautiful! Sad to leave
stuart
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Very nice.
Verified traveler
6.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Service is decent at Decu hotel,, but do not rent a room on the bottom floor as you will hear every foot step of the occupent above, which is nerve wrecking. Also, every time you leave and want to reenter the hotel, a staff member has to run to the front door to let you in. They dont give you a key.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

High end and charming boutique, with modern luxury decor and furnishing built into a classical hacienda. Outstanding and friendly staff. Excellent included breakfast.
Tyler
icon-Business and Leisure with Pet
Business and Leisure with Pet
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The staff was amazing.
Elisabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

This is a wonderful hotel with a great location, friendly and helpful staff. The lounge and pool areas, the garden and the rooms were beautiful.
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

Very clean
Number of reviews per page
20
40