Wonderful location close to the beach and old town of San Sebastian. We loved that a soft toy was included in the cot for our baby to play with while we stayed here. Worth noting that there are several stairs to the entrance so it isn't particularly accessible if you are hauling a pram or large suitcase into the building, and the lift to the first floor broke while we were staying there.

Property and people were great. Really appreciated the water and keyless entries. Close to everything but far enough to quiet rest. Only real complaint would be bathroom, starting to be a little moldy.

I was looking for a low cost affordable clean and safe place to stay overnight (I was travelling on my own, female, 50s) between taking the train from Paris and catching the bus to Lisbon. This hotel is very basic, but I fully understand why it gets such excellent reviews. I was arriving late, so I did an online check in, which gave me the code for the front door and my room. I arrived having not had dinner, but there was water, fruit, snacks, and coffee in the lobby, which worked for me. The room was clean, comfortable bed, and great water pressure in the shower. Even a good hair dryer! The hotel is very close to the bus station, something that was important for me also. Overall, great hotel for my needs.

Lovely hotel walking distance from bus station and also to the centre and beach. Room very comfortable with excellent shower. Only downside was the noise from the station until fairly late at night.

Fabulous location. Steps from the train station and near old town. So much to do. Comfortable room. Great lobby to gather and extremely helpful front desk staff

This hotel/ pensión is in a great location a very short walk to the bus/ railway station and to the beaches and old city etc. the property and room were very clean, great little sitting area and coffee/ tea station with fresh fruit and muffins etc provided. Good wifi, helpful staff, a few problems with the coded entry system. I’d say it’s good value and would recommend it to friends.

Great location for the beach and old town. Clean and stylish room with nice big comfy bed. Nice to have coffee, tea and fruit available throughout the day

Great location in Gros. Staff were very friendly and helpful. Room was clean and comfortable.

Perfect position for walking into old town. Very friendly staff and room was spotless with all the normal facilities. No idea why it’s a one star.. perfect for a visit to San Sebastián

Excellent location, clean and attractive rooms and helpful staff who provided suggestions for our stay.

Great hotel, friendly staff, and everything was great

Great experience from everyone , thank you!!

Excellent proximity to the train station and the old town. Comfortable single room. Good communication prior to check in.

Lovely hotel in a great location for accessing both the old and new town. Staff were wonderful and gave great recommendations of where to go and places to eat!!

Quite, clean, the location is great, overall the staff was friendly.

Cute little hotel. Very clean and beds were comfy. Within walking distance to the bus station.

The hotel is in an excellent location- very easy to old town, the other parts of the centre and Gros. It was lovely walking to the beach in the morning for breakfast! The staff were very helpful and booked us taxis etc. The room was big, modern and clean, with a huge bed. The only improvement I would suggest is tea and coffee in the room (but it was still good to have it downstairs).

All amazing, the staff, the room. Great location. All you that you need for a great days in San Sebastián, in this place you can find on it.

Good location

Great room, great staff!