Staffs are super friendly and Very polite! Restaurant food are top notch! Ceiling top floor glass windows give you fantastic view! Definitely recommend!

Recommend for vacation stay. Worth mentioning, bike renting is just at the corner cross street from the hotel, as well as a short walk off the sidewalk along the river. You can take bike onto the ferry to the other side of river and bike around in the area. Also, on Bali side, there are a variety of options to eat.

The boardwalk nearby was fun and the pool offers much entertainment.

Great location. Easy to find. Beautiful pool with view. Room and bathroom is big. Delicious breakfest buffet.

Overall it was a good stay, however since it's a new opened hotel, some of the staff are not trained to the lever that should be for a Sheraton tier hotel. The hot spring is good. Pool is filled with too many kids, I was not able to swim normally. They should have a section of swimming pool portion blocked off for swimmers and kids to play. So, people actually want to go swim can swim without bumping into kids every 3 feet. Also, I was not able to book the room from Bonvoy for some reason that they can't explain, thats why I booked through here. The rate here in Hotel.com is actually cheaper compare to Bonvoy. This is something I am not happy about. Because I wanted to book my stay with Bonvoy so I can collect my stay.

無邊際景觀泳池很美，能邊眺望淡水河出海口邊游泳，也能邊看夜景，view超棒!! 大眾池溫泉和房內私人溫泉池都很舒服，跑完很放鬆!! 新飯店環境非常乾淨，服務也很好!

住宿環境很好, 很棒的泳池體驗, 小朋友玩得超開心的 ^^

The room is spacious, it’s very nice to have hot spring in the room, it’s close to everything at Bali. I want to stay again!

房間整潔，位置不錯，溫泉部分也不錯，整體裝潢有格調，而且飯店還蠻新的，工作人員感覺有努力招待客人，這些都不錯。小小不滿意的點有，設施除了健身房之外只到 22:00 ，因為淡水有老街，逛完再去飯店很容易超過這個時間，如果可以到 24:00 對顧客比較好，另一個點是室外游泳池不是溫水的，雖然很漂亮想去游，但因為下著毛毛雨，導致水溫太冷，後來就放棄了，另外健身房的器具項目有點少

可以提供周圍活動的安排選擇

悠閒舒服 飯店很新 早餐好吃

房內就是溫泉湯，很讚，看著淡水河邊泡澡，超療育放鬆

連假住房率高，無法即時打掃出房間入住。等待的過程並沒有不愉快，但房間好了沒有接到通知電話。等候多時，我主動問check-in櫃檯才確認房間好了。Check-in櫃檯服務態度很好，我表示入住時間超過4點，也願意讓我晚點退房。 但八里喜來登入住時間4點，退房11點，相較其他飯店都還短1-2小時，是蠻驚訝飯店的房務安排還是忙不過來，飯店應該要思考，連假訂房情況與人力是否安排妥當。

Very comfortable bed

一定會推薦給所有親友

整體都不錯，員工親切、早餐好吃。唯獨棉被太保暖，蓋了很熱，不蓋又會冷。

hotel is located across the river from Tansui. We had an amazing river view from our room. room is spacious and very clean. hot spring in the room is very good quality, we can relax at the end of the very long day. I would like to stay here if we were visiting Taipei despite its remote location.

早餐多樣選擇 味道都很不錯

淋浴玻璃門無法有效擋水，洗完早整個浴室地板都濕濕的， 床很讚！

舒適乾淨，質感很好的住宿感受。小朋友的拖鞋可愛，提供小朋友的備品豐富。