Bait and switch

Great location within walking distance to the beach, shops, restaurants, etc. The facility is very clean and well maintained. Will highly recommend it!

Mi segunda estadía en Samaná Hotel fue tan agradable como la primera. Una vez más pude disfrutar de la tranquilidad, la belleza natural del entorno y el ambiente acogedor que caracteriza este lugar. Las habitaciones se mantienen limpias, cómodas y bien cuidadas, ideales para descansar después de un día explorando la zona. La vista sigue siendo espectacular y es, sin duda, uno de los mayores atractivos del hotel. Quiero destacar nuevamente la amabilidad y atención del personal. Desde la llegada hasta la salida, siempre estuvieron disponibles para ayudar y hacer que la experiencia fuera aún más cómoda. Mi experiencia fue muy positiva y confirma la buena impresión que tuve en mi visita anterior. Sin duda, volvería a hospedarme aquí y lo recomendaría a quienes buscan un lugar tranquilo, con excelente servicio y una hermosa vista en Samaná. ¡Gracias por otra excelente estadía! 🌴✨

Clean room, nice staff, great ocean view.

The Good: Most rooms have a balcony with views. Clean rooms/linens Breakfast good - made to order The Bad: Staff speak no English and lack customer service training No wifi in rooms - only in lobby Room TVs not connected to wifi, cable or satellite - useless! Took 10 minutes to get hot water flowing 4 floors, no elevator Breakfast only - must go down into town for dinner

The place felt abandoned. It seemed to me they attempted to make a nice hotel but didn’t think anything through. You have to climb over the bed to get to the far side of the room because the size of the bed was too big for the size of the room. I had to sit on the toilet sideways because it is too close to the wall. No soap to wash hands in the bathroom. The bathroom door scraps loudly on the tile because the door is too long. No towels near the pool. And the worst part was the wifi did not work the whole time we were there. There are hotels for half the price in Samana. I don’t understand why the guest is paying so much for this hotel. The amenities and care of the building doesn’t equal the price. So far in the Dominican Republic it is both the most expensive and worst hotel experience I have had.

Location was not ideal.

The hotel staff and the room condition were really great for the price. The hotel was easy to find by following Google Maps. Although it was located on a slightly higher area, I was able to get used to it. Because of the elevated location, I could enjoy a beautiful sunset, and I felt safe during my stay. Samana left me with so many wonderful memories—I would love to visit again.

Great location !! Very clean and nice view

The bagges guys were good the food staff was nice but the people at the front desk was not welcoming she was rude.and the reservations on the food restaurant didnt want to work on line so ate at one of the 4 plus the they had one open then one closed so never got try all cause of that over all evething else was ok

Maravilloso y bastante cómodo, todo está nuevo, el staff fue muy amable siempre, definitivamente volveremos pronto!

Good Hotel, very comfortable…

La habitacion muy limpia y bonita pero la carretera muy mala

Todo excelente en el hotel. Llegar al sitio es un poco traumatico por ña zona en que se encuentra, pero luego que llegas todo se olvida. El servicio muy bueno. Igual el desayuno. Algunos detalle que hubieron con relación al agua que no tenia presión y se hiba, pero se resolvió. Volveria a quedarme.

Nice and clean

Property is beautiful, but the main road in front needs some maintenance

I was not able to get the room I reserved. the hotel was closed for renovations. Totally empty. After several calls to a number that was posted on the side of gthe door, a gentleman camed and confirmed to us that the place has been close for several days. The hall and reception area was filled with construction materials. I expect a full refund. I had to go to another hotel. The cotubanama.

The room itself was ok but the stairs way smells terrible and run down. The entrance to the property was over grown and the other building next door is in terrible condition. The receptionist was ok

Great place and staff

Excelente trato del personal del hotel. El desayuno muy bueno. Excelente hotel y ubicación!