No hot water in the shower

Precio sobrevalorado , comida pésima , no hay empatía del personal para resolver . Habitaciones pequeñas y no hay elevador. Tiene 4 niveles … Poco personal en restaurante y en todos los alrededores.

The staff was absolutely amazing. The room was clean and the on site restaurant food was delicious. Great location Will definitely be back.

It is a very beautiful place

Not what’s expected for the price.

Its really pretty. When it rained, our room leaked and there was a river of water that flowed from one side to the other.

Weather was amazing , big swimming pool clean !! Room are smalls then ac didn’t work well, no fridge in the room.

Very clean, loved the location and the pool!!

Front desk person wasn't pleasant, she gave us a room that had a dead scorpion, she switch us and I saw a lizard at night in the new room. I asked for my bill twice and I didn't get it. Dirty dishes around the pool. There is only one towel per room. No elevator.

They need to invest in upgrading

The hotel location is good, customer service needs improvements, they only privided one shower towel and no other towels. Next time in Rio Dulce I'll look for a better place to stay.

La habitaciónes olían a Húmeda y un poco viejito las habitaciones 5 of 10

Nice pool

C’était bien! La piscine très bien! Le wifi ne fonctionne pas beaucoup! la qualité des lits pas bien! Et ça sentais humidité! Le draps contour ne tenais pas sur le matelas! Parking sécuritaire et personnel gentil Nous étions situer à coter des travailleurs et cela nous réveillais à chaque matin! Le restaurent très cher et déception de la qualité de la nourriture hamburger avec la viande saucisse.

Really nice place

Es necesario sombra para la piscina

The shower drain was slow and it got flooded while taking a shower, other than that, it was a good stay, the food in the restaurant was great

Next to the Kake. Beautiful view and nice pool.

Excelente la estadía, comida y personal atento

This hotel had zero water coming out of the shower. Not just zero hot water; NO water at all. Bed linens should have been trashed five years ago. WiFi did't work in the rooms and lobby seating was unpleasant. Check-in clerk was least friendly person I met during two weeks in Guatemala.