7.6
Pleasant
From 19 reviews
Cleanliness

7.8

Room Comfort

8.6

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HOTEL SUNSET BEACH

Number of reviews per page
20
40
Top reviews
Beth
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

This is definitely a low budget hotel. There is no soap holder in the shower and no hooks to hang your One towel on, even though the hotel is on the beach. The toilet paper holder is above the toilet, making it difficult to get to. A child would not be able to reach it. The bed was very hard! There is one small blanket, but you can control the mini split with the remote control. The TV did not work. The walls are very thin and you can hear people walking by and talking. The women who work there get to work around 6:45am and start working and although it is outside it is quite loud. Access to the beach is awesome! I don’t think I would stay here again. As an American I would opt for a hotel with more amenities, staff that could speak English, and closer to the heart of the city.
Read More
Claudia
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The reception staff is very nice. However, the facility is significantly outdated. There is no hot water, the mattress is super hard. It feels like a piece of foam mounted on a wooden base. And to Top it off, the staff holds loud conversations outside the room late at night. I do not recommend this place.
jose guillermo
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Great
Gustavo
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Worse place I saw in my life unsecured place unhealthy street flooding under black waters
Owen
icon-Leisure
Leisure
6.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

IF THE DOOR HAD DOUBLE LOCKS OR BETTER SAFETY, WOULD EASILY RATE A BIT HIGHER. IN NEED OF SOME MAINTENANCE. IF IT WAS NOT FOR THE RAIN, I GUESS THE PLACE WOULD LOOK BETTER.
Mario
icon-Leisure
Leisure
2.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Nothing I was over charged 30 dollars extra For a towel
Narda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

La ubicación no es un lugar muy agradable. El servicio es bueno.
Daniel
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

No tenía agua caliente, no había ni shampo ni crema de enjuague.
amalfi
icon-Leisure
Leisure
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Buen lugar para estadia
Jose
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Bien
naouel
icon-Leisure
Leisure
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

bonsoir, je suis restée 12 nuits dont 3 à Santa Marta, je dirai que le fait que la plage soit en face c'est formidable, mais l'hôtel a besoin de certaines commodités: machine à café, frigo, des fruits pour le petit déjeuner... le personnel est sympa, surtout le jeune Yeiner qui bosse le soir, on peut tout lui demander : questions et petits services, il vous servira même de guide avec un bon pourboire, il le mérite bien. Il n'y a rien u alentours le resto du coin ferme à 16h.
Read More
Dora Ligia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Para el precio por noche, es cómodo y la amabilidad de las personas que laboran hacen sentir bien la estadía.
Guillermo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Muy amable el equipo de servicio
SEBASTIAN
icon-Business
Business
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

MUY TRANQUILO.
Miguel
10.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

Chévere, lo único la llegada de resto bien
You’ve read all the top reviews.
Number of reviews per page
20
40