Overall Ratings & Reviews Ibuku Hotel

Muy agradables espacios. Muy bonito el lugar. Mucho ruido en las noches y no hay mucho control para los mosquitos en las noches.

My family and I had a wonderful stay at Ibuku. The place is a dream and the views are so beautiful it’s almost unreal. Customer service was top notch, we traveled with my mom and did not realize there were a lot of steps, they moved us to a different cabin without hesitation to make her stay more comfortable, also brought breakfast to the cabin. The surroundings are full of nature, my daughter was in love with their dogs 🌺.

This property has an amazing view, the service was great. Be ready for cold weather if you arent visiting during summer. Visit Guatape for better prices on water activities. Morning included breakfast was the cherry on top.

Amazing staff and love the atmosphere and such an amazing treehouse absolutely stunning . I already miss the views would definitely recommend

Amazing

It's a place they have to visit, I love it

Beautiful location, comfortable cabin and wonderful staff that made our stay feel so special

The lamping is very nice and confortable. It has an amazing view over the lake. The customer serviced was above and beyond, the breakfast was very complete and great in taste. I do really recommend this place, the management and staff will make your stay very enjoyable. I will definitely comeback again....

Lovely place!

Not what I was expecting.

First floor toilet was clog and the hot water was poor.

Great Place nice and secluded! Mr Arnold was attentive and friendly!

La verdad super tranquilo, la cabañana super linda, muy romantico,la cabañana es tal cual como la foto, santiago y paola y todo el staff fueron super amables y atentos super recomendado para despejarte de la locura de la ciudad y conectarte con la naturaleza.

It is and amazing and beautiful property And besides the owners are always around making sure everything is good. Thanks Juan & Paula for unforgettable experience

The place is beautiful and absolutely stunning. If you want a little peace and quiet come here

Property anf cabins are absolutely beautiful!! Staff is great!!!

It was nice experience.

Upon arrival at noon, we left our luggage with the staff and returned at 6pm, only to discover that cabana #3 was in deplorable condition. The room had numerous issues, including exposed electrical wires near the faucet. The real nightmare began when we found out that there was no hot water in the room. Despite attempts by a staff member to fix it at 10pm, we were informed that nothing could be done until the following day, so I had to shower in the restaurant's bathroom at 11pm. The next day, the hot water issue persisted, and we were forced to leave the hotel at 10am without having showered. Adding to our disappointment, the hotel failed to disclose that it is situated on an animal farm. Throughout the night, roosters crowed incessantly, dogs barked, and ducks quacked, making sleep impossible. To make matters worse, loud Colombian music blared until 3am from other guests and residents on the farm. In the morning, when we sought to discuss these problems with management, we were informed that Paula the owner was on vacation and they couldn't do anything. I reached out to her via text message, and she defended the animal noises as part of the "nature experience" and falsely claimed that the water heater was fixed. Potential guests, beware: do not be fooled by the attractive photos online. Ibuku Hotel is a nightmare waiting to happen, exacerbated by an owner who refuses to acknowledge or address legitimate concerns. Avoid this place if you value your vacation and sanity.

Wonderful !!! Very safe!!! Very unique !!!! Thank you Pacho !!!

Good food, everyone is nice,