Overall Ratings & Reviews Swiss Star Irchel

Room was comfortable and clean, the property was in a decent location with a tram stop across the road; it only took 10 minutes to get into the city centre.

We missed our flight so will be late for checkin, however we cannot contact with the host, even if making a call and no answer. It’s a pity that we don’t have chance to stay.

I really recommend this hotel. It was in a great location right across the street from a metro. The room was fabulous was quiet. It was a little hot, but it was very spacious so I highly recommend it. It was very good property.

good location. if on a budget and short notice it is OK. we were out until late, traveling so only used it for sleep and shower.

it was ok except food smell in the corridors

Elevator in the property was the highlight of my stay. Traveling with heavy luggage was easy here. The room is not that big and there is not much space to open a big piece of luggage, but the place was clean and in a quiet area. Easy to find on google maps.

There was no reception, no way to contact anyone other than by email, the toilet constantly ran for the duration of my stay, the noise from surrounding apts was dreadful, the kitchen tap was so loose I'm amazed it didn't break... I fully expected it to. There was an ironing board but no iron and the hairdryer was covered in some sticky substance. There was only ONE chair in the apt and that was a basic wooden chair. I did not feel safe as people were coming and going all night, I think some apts are residential. The keysafe to get the key is outside in the back yard.

Awful, broken beds, dirty, smells, poor staffing

100/100 good and charming experiences

The room very small.

They do not have front desk and were supposed to send a code via email for checking in but they didn’t send it in time. We trace from afar and expecting that upon coming out of the airport we will have it, but no! Arrived at the place workout means of entering! No body there to help!, no body answering phone calls! Terrible! We had to wait in line hearing a waiting music for over an hour to finally reach someone and get the code (thanks to an stranger that was willing to help. The girl on the other side of the line confessed that that was frequent. Terrible. Terrible!

The AC was broken and we couldn’t get in contact with the owner. Our room was 30°C and miserable.

no proper communication by the host. no information was provided for checkin . we had to chase them up in check in and checkout methods . and no propoer instruction was given about property entrance

Good place for its value

Not being able to check in early was very inconvenient. Also, instructions for how and where to use the code to get the room key were lacking. However it was a good price for the time we were there and we didn’t sirens a lot of time in the room anyway. Only came and cleaned and gave new towels once in 9 days.

It was written 2 single beds and we had 1 double

Lovely little apartments clean confortable good laundry room. Was a good stay abke to cook my own food and wash all my clothes after traveling for 3 weeks in hotel rooms this made the perfect change for me as i come to the end of my travels

it was difficult to get in the property - there was a form that needed to be filled out sent by email to recover a code in order to get the key to the room... too complicated!... not sure why they did not email the code once the booking was confirmed and paid for!

Location was great with the Trams just outside that went straight to the Main Train Station. This room could have been a lot better if it taken care of. Listed air conditioning but all that was there was a button that didn’t work?!? Kitchen was stocked but needed to buy dish soap to clean after. Again, all this suit needed was some maintenance/repair.

Place was find. Great location,clean, check in was easy. The AC didn't work. It was very hot. Loud with the window open.