Overall Ratings & Reviews The Shrub lodge

The staff were all so lovely and helpful. They organised all our tours and transport. Our only regret is we didn’t stay longer.

The staff were very helpful. The manager managed to assist us with the issue on our check in. The premises overall very clean. Water flitter was good and easily accessible. The pool very clean! My son best cooling area. Loved the breakfast service and the good food! I would highly recommend! All staff very welcoming!

Very nice local inn . We loved staying here for 2 nights

People were great . Very, very helpful

Very nice, new and clean property. All the staff were very eager to please.

The staff is just simply the best.

Clean, friendly environment which allows for quiet time when needed, would visit again given the opportunity

Lovely place to stay. Rooms were modern and clean and spacious. Breakfast was great value and the lodge a lovely place. Shuttles were easy to co-ordinate and the staff friendly. I would definitely stay again. The pool was nice and clean.

Very helpful staff in a beautifully maintained property.

The staff are very helpful and eager to please. However they did try to overcharge us for transportation from the airport. The rooms are spacious and clean. We used the hotel transportation every day during our stay which was very convenient but did add up.

Excellent stay and great customer service. Thanks for the hospitality

Great property some communication issue with book excursions and making drinks

Staff were very helpful. Rooms were clean. Pool area lovely. We felt very safe.

My stay at the Shrub Lodge was very satisfying. The staff was friendly and attentive in every way and went above and beyond to take care of me and my son. They organized our excursions, prepared many of our meals and taxied us in and out of town almost daily. Only thing I would add is an accessable ice machine for the guests as I like drinks with extra ice and had to ask for it. Everything else was excellent.

Staff were really helpful and friendly. Property was clean and tidy.

Excellent facility

Absolutely beautiful location, only made better by the best hospitality we have ever experienced on holiday. The staff were incredible, warm and friendly and always helped us arrange tours and transport to make our trip perfect. The lodge is modern and clean with good sized bedrooms and a lovely little pool. The only change we would make is a better selection of evening meals - many of the dishes were unavailable when we had dinner at the hotel. Breakfast was excellent with a lovely range of cooked and continental breakfast options, and they made sure we could eat even when we had a very early trip departure. We are so grateful for the wonderful experience and we would definitely come back. We recommend booking tours directly with the hotel, as it made the experience very simple for us!

This is a new lodge and has only been open for a year. I stayed for 11 nights. I do not think I have ever stayed in a place that was kept so very clean. I was not well during my stay due it transpired may have been caused by the malaria tablets that I was taking. The staff took good care of me however. I found Victoria Falls exceptionally hot, and would probably have had to come home early had it not been for the excellent air conditioning in the room, and a refrigerator in my room, and regular use of the swimming pool. This pool for me was the main reason for my choosing to stay at the Shrub Lodge. Different people have different ideas on what they would like in a hotel bedroom. My main comment with regard to this would be I would have liked to have had a few more drawers. Breakfast was not a happy time for me, which I think was due to the fact that I felt nauseous every morning which unknown to me at the time may have been because of the malaria tablets.

Good value. Get a room at the rear of the property.

It was convenient to have the restaurant on-site. The breakfast was great the first morning we stayed. The second morning we left early for Devil's Pool and had a breakfast boxed for our return. It was well packed with more than enough to fill us up for the day. Mr. Perry was great with arranging the visit to Devil's Pool. We really enjoyed our stay.