Overall Ratings & Reviews West Palm Hotel

Our stay here was very relaxing. Room was clean, no issues except that we could not get the tv to work. The breakfast was great, everyone enjoyed it. Pool was really good, especially in the evening time when the water was nice n warm. Property renovated a bit since our last stay but more work still needed, I guess they will in time🙏 Overall, I'd say we had a pleasant stay and would go back again.

Very quite, calm, nice swiming pool

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Great staff

Great friendly staff, pool was very nice, Delicious breakfast.

They hard horrible dirty old rooms. Locks and doors did not function properly. A lot of sketchy people around.

The breakfast was decent, the pool is beautiful however there was mold in our bathroom, really questionable characters outside the hotel as well as the actual hotel itself drains smell badly, grass is overgrown and there's caution tape preventing you from rolling the suitcases on normal ground and instead you have to drag your suitcase up the stairs.

Needs more security and updating. Thete is no beach front prpperty.

The staff was great, informed us of everything we need to know regarding our rooms. Ratescwere really affordable.

Nice property but not organized.

No from the room contacts to the front desk, no one highlighted that some section building was under renovation, the main exit door from the commendation area was kept lock

The food is really good!… convenient location to five islands

The property was not difficult to find using Google maps. Parking was not an issue. The room was clean with the ex

Staff was the BESSSSSS. I LOVE YOU SHARON MOHAMMED YOU CLEANED Excellent FOR ME I WILL ALWAYS LOVE YOUUUUU 💚

The rooms were excellent. The pool is huge! There weren’t any other guests staying. This hotel is very clean and quiet. It does need some renovations to the exterior. Plenty of room on the property for children to play.

Near some shops and restaurents

Near to shops and restaurents

The hotel is old and dated, However it seems as though it’s on the verge of closing down. At check in I asked for a clean room because I was carrying an infant. However the room wasn’t clean and the sheets look as though it wasn’t change with hair and many stains. Above all room entrance were leaking air conditioners and many cats 🐈 screaming at you outside your room. The tv, microwave and refrigerator did not work. The adjoining door was poorly built you can hear everything on the other side. The breakfast was a cold hard toast you had to pick up in a take away box and it was horrible. The pool was the only great thing except it was filthy. And no staffs and attendant for anything. Not even a phone 📞 in the bedroom. The beds were horrible.

They didn’t have WiFi for more then/4 hours. I also didn’t have hot water first night. Two basic things in the 21st century.

After checking we found the hotel was under construction, the washroom flushes didn’t work properly, horrible smell inside and outside of the room renovation people were walking everywhere surrounding the hotel room, and the hotel looked fully insecure. I just thinking how this type of hotel continues there business even the hotel is in under construction.