Overall Ratings & Reviews THE GENERAL KYOTO Shijyo Shinmachi

We only stayed here for 1 night but it was a pleasure. The staff is so nice and wonderful. They had our room ready as soon as we got here well before check in time. They also honored our “VIP” status and gave us free breakfast for 2. Additionally, the lounge offers free snacks and beverages throughout the day, including alcohol. Overall, we loved it. I highly recommend

Great stay close to great restaurants and station.

Lounge access for guests is a great benefit and put it above other hotels.

Super wonderful staff. All my needs were taken care of in a way that exceeded my expectations. Manager was extremely kind and competent.

This is an excellent hotel, with a small, but lovely lounge. We received a call the morning after checking in that our status with Expedia provided free breakfast. This was very nice. The staff are excellent. Would stay again.

Great three nights stay here, loved the lounge, the larger room, the rain shower, and the super comfortable beds. Would recommend!

The General Kyoto is a lovely property with a very helpful staff. They made our stay everything we could hope for. Their front desk people were a great help in every thing we needed. Highly recommend it.

All around amazing, would definitely stay there again and recommend it to all my friends

My stay at the general kyoto was my favorite of my travels. The staff was incredibly accommodating, even with special requests. The hotel was very clean and offered many amenities, and it was very affordable. Cannot recommend enough!!

Loved the lounge for relaxing after a day of sightseeing. Staff was all wonderful. Clean comfortable rooms.

Loved the lounge room with free snacks and drinks. Staff is friendly.

What a beautiful boutique hotel! The staff were great and very friendly. The room was clean, spacious and updated - and the bed was comfortable. Our favourite part was the bar and snacks that were available in the afternoon/evening plus the breakfast :)

Great location walking distance to Nishiki market. Hotel is clean and staff are wonderful. Great place to stay.

They had a nice and quiet lounge to relax and enjoy some snacks with the added comfort of reliable internet to do some work. The location is convenient to getting around Kyoto either by walking, bus, or train.

This is a fantastic hotel. The rooms are very new and slightly larger than your standard room in Japan. Beds were comfy, bathroom was spectacular, and the lounge had free drinks and snacks. About a 10 minute walk from the subway. Would highly recommend this place!

Room is large and very clean Hotel is new Breakfast quality is good Will rebook if i revisit Kyoto

Great stay at The General Kyoto - an easy 15 minute walk to a great dining/restaurant area and the Gion District. Clean, comfortable, well-appointed room and a nice bonus of a Lounge with free (!) drinks and snacks during the day and cocktails, snacks & desserts at night.

A wonderful walking area! The staff were the kindest people, and were extremely helpful. They left a lovely birthday note in our room for my husband!

I found the beds to be too firm, but have found that it is common in Japanese hotels.

As soon as we walked in we got a very warm welcome at the reception. The staff was incredibly friendly and offered to help us with our luggage. During our stay we felt very well taken care of. The hotel itself has a modern look but still had a warm feel. Its about 7 to 10 mins walk to the Nishiki market and again 7 to 10 mins to the nearest subway station. Theres snacks and tea/drinks available in the lounge which were free to have. Id definitely recommend staying here, and I'll becoming back myself in the future.