Feelathome Casa Bertrand

Explore Feelathome Casa Bertrand
9.4
Exceptional
From 119 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.4

Traveler Reviews Feelathome Casa Bertrand

Number of reviews per page
20
40
Top reviews
Monica
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a Hostel not a Hotel. I was surprise when I arrived because I always booked Hotels. The room was pricey and we didn’t privacy to change our clothes. The shower is very small, my towel got wet where the hangers are. There is not staff all day. The man in charge works only from 9:00am to 4:00pm The place is clean but to be a Hostel is a lot of money and not to have the services of a Hotel. Location is good.
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Crystal
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

clean and in a great location
Carolyn
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location. Excellent helpful and polite desk services. Coffee corner, fridge space, clean rooms all wonderful. And AC!!!
KENNEDY
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10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect location, and a wonderful stay!
Yanchun
icon-Family
Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Ok
Christi
icon-with Friends
with Friends
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

M
Bethany
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Really enjoyed my stay here- quiet, clean, felt safe. Would stay again!
caroline
icon-with Friends
with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Had an amazing experience here! We stayed for 6 nights. The property is in a fantastic location near lots of shopping & public transportation. The nespresso machine was a great added bonus too! Would recommend!
Adela
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Loved our stay! Perfect location and clean rooms. Staff was very friendly and always checked in on us. Highly recommend.
HAOXUAN
icon-Leisure
Leisure
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The location is perfect. But the room and bathroom are too small. It's a little bit noisy.
Carly
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Very nice rooms, hotel centrally located.
WEN
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

We stayed at this hotel for three days and, unfortunately, had a disappointing experience. The check-in process was overly complicated and took far too long, which set a frustrating tone right from the start. Once we got to our room, things didn’t improve. The air conditioner didn’t work, and the room was extremely small and humid—uncomfortably so. I called the back office for assistance, but they were unable to help and didn’t seem to know how to operate the air conditioning system at all. Even more frustrating was the lack of staff availability. There’s no front desk or hotel personnel on-site after 4:30 PM, so if you run into any issues in the evening or night, you're completely on your own. Overall, I would not recommend this hotel. Poor service, uncomfortable accommodations, and minimal support made for a disappointing stay.
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Chi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Perfect location to stay. Nice restaurant around the area. Very easy to access everywhere
alexandra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

It was just ok
Andrew
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Rooms were spacious, clean and in a good location.
Alan
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Business and Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Good place to stay if you are looking for nice basic accomodation. Just a room for the night but clean and quiet and nicely situated.
nadia
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Excellent all round.
Ismael
icon-with Partner
with Partner
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Good communication and treat during our entire stay.
Jonathan Stephen Gallacher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Great location. Beautiful area. Everything was close by. The staff were so friendly. I would recommend this place to anyone. Loved it.
Doo Kyung
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

It was greater than I expected! Location was the best! Very convenient to go everywhere. The room is quite small but you have a shared lounge area you can have some coffee or teas outside the room. It is very quiet and balcony was great addition! The staff was kind enough to share the information how to get to the hotel before arrival. We had only one issue with the AC on our first day but it was because we had our windows open. I wish there was an instruction or an explanation on that in advance for the people who did self check-in. Other than that, we enjoyed our stay and highly recommend!
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Number of reviews per page
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