The staff and team are very helpful, we wait for check-in time in their cute cafe. They also respond well via chat, the room is big and near the attraction, we can go around by foot. We stay at different building, and the room is big and spacious, but the 2nd floor space below is not occupied (previously a cafe), and the elevator smells a little weird maybe because they didn't use it unless the guest who stays upstairs, but the room itself is very clean. We get a room with bathtub, hot water is good, bidet available near the closet, and the environment is very lovely.